Kernel Panic Fireface 800 since OSX Lion 10.7.4 [SOLVED]

Hi, I was running under Mac OSX Snow Leopard 10.6.8 with my RME Fireface 800 without a glitch, but since I upgraded with Lion 10.7.4 I' have kernel panics when I shut down or restart my computer.

I have the latest RME drivers installed on my Mac.

Any help would be appreciated, thanks.

Daniel

Lion has become more a pain than an improvement.

Any reasons you switched to Lion? Snow Leopard is so solid.

Yes ...Icloud...I can hear you from here saying I'm stupid...

Cheers

I've read things about 10.7.4 and kernel panics and errors related to the new version of the SMC...what makes you think it's related to the fireface?

 

J.

Only have kernel panic with Fireface connected, but it could be a reason, how can I change this SMC version (if possible of course...)

Daniel

Here's how to downgrade to the previous version of the SMC, but I can't guarantee it will fix your particular problem...worth a shot though, if you ask me:

 

http://reviews.cnet.com/8301-13727_7-57432796-263/tackling-smc-console-errors-after-os-x-10.7.4-update/

 

J.

OK I'll try this one and keep you posted, thanks.

I hope it works.

 

If it doesn't, rewind to 10.7.3.

 

J.

Can you post the panic reporter log?

Hi, here's the report, kernel panic occurs only with Fireface 800 connected.

 

Interval Since Last Panic Report:  350494 sec

Panics Since Last Report:          4

Anonymous UUID:                    2EE8ACF2-ABF6-4D2C-AB9D-26C7F3683496

 

Sat May 26 21:52:19 2012

panic(cpu 0 caller 0xffffff80002c473a): Kernel trap at 0xffffff8000214a2d, type 13=general protection, registers:

CR0: 0x000000008001003b, CR2: 0x00007f9fe8800000, CR3: 0x0000000000100000, CR4: 0x0000000000000660

RAX: 0x73654d5b205d301f, RBX: 0x73654d5b205d3020, RCX: 0xffffff81624fba70, RDX: 0xffffff81624fb9f0

RSP: 0xffffff81624fb9a0, RBP: 0xffffff81624fb9e0, RSI: 0x0000000000000058, RDI: 0xffffff81624fba18

R8:  0x0000000000000004, R9:  0xffffff81606be450, R10: 0xffffff7f811d040b, R11: 0xffffff80006400b4

R12: 0x000000000000ffc0, R13: 0xffffff81394d3000, R14: 0x000000000000009c, R15: 0xffffff81624fba18

RFL: 0x0000000000010207, RIP: 0xffffff8000214a2d, CS:  0x0000000000000008, SS:  0x0000000000000010

CR2: 0x00007f9fe8800000, Error code: 0x0000000000000000, Faulting CPU: 0x0

 

Backtrace (CPU 0), Frame : Return Address

0xffffff81624fb650 : 0xffffff8000220792

0xffffff81624fb6d0 : 0xffffff80002c473a

0xffffff81624fb880 : 0xffffff80002da0cd

0xffffff81624fb8a0 : 0xffffff8000214a2d

0xffffff81624fb9e0 : 0xffffff8000223202

0xffffff81624fba00 : 0xffffff8000657e04

0xffffff81624fbb20 : 0xffffff7f811d4c9d

0xffffff81624fbbc0 : 0xffffff7f811d0122

0xffffff81624fbce0 : 0xffffff7f811d041a

0xffffff81624fbcf0 : 0xffffff7f809e810d

0xffffff81624fbd40 : 0xffffff7f809c9c6b

0xffffff81624fbdb0 : 0xffffff7f809c9dc4

0xffffff81624fbe60 : 0xffffff7f80de3c71

0xffffff81624fbeb0 : 0xffffff7f80dd66a8

0xffffff81624fbef0 : 0xffffff800063c5b6

0xffffff81624fbf30 : 0xffffff800063b330

0xffffff81624fbf70 : 0xffffff800063b1d4

0xffffff81624fbfb0 : 0xffffff8000820057

      Kernel Extensions in backtrace:

         com.apple.iokit.IOFireWireFamily(4.4.5)[D0FAF8B0-9EF2-3960-9F88-669F1A7E1380]@0xffffff7f809c6000->0xffffff7f80a3afff

         com.apple.driver.AppleFWOHCI(4.8.9)[1095FBFA-A48E-3583-A852-AC25CA3E8B2C]@0xffffff7f80dd1000->0xffffff7f80df8fff

            dependency: com.apple.iokit.IOPCIFamily(2.6.8)[06C77CAA-586C-3AA7-94B7-A544F470025E]@0xffffff7f80877000

            dependency: com.apple.iokit.IOFireWireFamily(4.4.5)[D0FAF8B0-9EF2-3960-9F88-669F1A7E1380]@0xffffff7f809c6000

         com.RME.driver.FirefaceAudioDriver(3.7)[7EA52E13-D418-C793-DE0C-18A5A3F5278C]@0xffffff7f811cf000->0xffffff7f811dafff

            dependency: com.apple.iokit.IOAudioFamily(1.8.6fc17)[0FAF6C3F-B92F-30EA-B97F-86A38119C67F]@0xffffff7f80772000

            dependency: com.apple.iokit.IOFireWireFamily(4.4.5)[D0FAF8B0-9EF2-3960-9F88-669F1A7E1380]@0xffffff7f809c6000

 

BSD process name corresponding to current thread: kernel_task

 

Mac OS version:

11E53

 

Kernel version:

Darwin Kernel Version 11.4.0: Mon Apr  9 19:32:15 PDT 2012; root:xnu-1699.26.8~1/RELEASE_X86_64

Kernel UUID: A8ED611D-FB0F-3729-8392-E7A32C5E7D74

System model name: iMac11,3 (Mac-F2238BAE)

 

System uptime in nanoseconds: 416844057734

last loaded kext at 48769296554: com.apple.driver.AppleHWSensor    1.9.5d0 (addr 0xffffff7f81bf2000, size 28672)

last unloaded kext at 183435110633: com.apple.driver.AppleUSBUHCI    4.4.5 (addr 0xffffff7f80b41000, size 65536)

loaded kexts:

com.paceap.kext.pacesupport.snowleopard    5.7.2

jp.co.roland.RDUSB009ADev    1.0.0

com.waves.driver.soundgrid    2.0.0

com.Cycling74.driver.Soundflower    1.5.1

com.RME.driver.FirefaceAudioDriver    3.07

com.eltima.SyncMate.kext    0.2.5b15

jp.co.roland.RDUSB0033Dev    1.0.0

at.obdev.nke.LittleSnitch    2.5.2

com.apple.driver.AppleHWSensor    1.9.5d0

com.apple.driver.AppleBluetoothMultitouch    70.12

com.apple.filesystems.autofs    3.0

com.apple.driver.AudioAUUC    1.59

com.apple.driver.AppleMikeyHIDDriver    122

com.apple.driver.AppleUpstreamUserClient    3.5.9

com.apple.driver.AppleMCCSControl    1.0.26

com.apple.driver.AppleHDA    2.2.0f3

com.apple.kext.ATIFramebuffer    7.1.8

com.apple.driver.AppleMikeyDriver    2.2.0f3

com.apple.driver.AGPM    100.12.42

com.apple.ATIRadeonX3000    7.1.8

com.apple.iokit.IOUserEthernet    1.0.0d1

com.apple.iokit.IOBluetoothSerialManager    4.0.5f11

com.apple.Dont_Steal_Mac_OS_X    7.0.0

com.apple.driver.AudioIPCDriver    1.2.2

com.apple.driver.ACPI_SMC_PlatformPlugin    5.0.0d0

com.apple.driver.AppleLPC    1.5.8

com.apple.driver.AppleBacklight    170.1.9

com.apple.driver.BroadcomUSBBluetoothHCIController    4.0.5f11

com.apple.driver.AppleUSBCardReader    3.0.1

com.apple.driver.AppleIRController    312

com.apple.driver.Oxford_Semi    3.0.1

com.apple.iokit.SCSITaskUserClient    3.2.0

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless    1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib    1.0.0d1

com.apple.BootCache    33

com.apple.driver.XsanFilter    404

com.apple.iokit.IOAHCISerialATAPI    2.0.3

com.apple.iokit.IOAHCIBlockStorage    2.0.3

com.apple.driver.AppleFWOHCI    4.8.9

com.apple.driver.AppleUSBHub    4.5.0

com.apple.driver.AirPort.Atheros40    504.64.2

com.apple.iokit.AppleBCM5701Ethernet    3.1.2b2

com.apple.driver.AppleEFINVRAM    1.5.0

com.apple.driver.AppleAHCIPort    2.3.0

com.apple.driver.AppleUSBEHCI    4.5.8

com.apple.driver.AppleACPIButtons    1.5

com.apple.driver.AppleRTC    1.5

com.apple.driver.AppleHPET    1.6

com.apple.driver.AppleSMBIOS    1.8

com.apple.driver.AppleACPIEC    1.5

com.apple.driver.AppleAPIC    1.5

com.apple.driver.AppleIntelCPUPowerManagementClient    193.0.0

com.apple.nke.applicationfirewall    3.2.30

com.apple.security.quarantine    1.3

com.apple.driver.AppleIntelCPUPowerManagement    193.0.0

com.apple.driver.AppleBluetoothHIDKeyboard    160.7

com.apple.driver.AppleMultitouchDriver    231.4

com.apple.driver.IOBluetoothHIDDriver    4.0.5f11

com.apple.kext.triggers    1.0

com.apple.driver.DspFuncLib    2.2.0f3

com.apple.driver.AppleSMBusController    1.0.10d0

com.apple.kext.ATI5000Controller    7.1.8

com.apple.kext.ATISupport    7.1.8

com.apple.iokit.IOSurface    80.0.2

com.apple.iokit.IOFireWireIP    2.2.4

com.apple.iokit.IOSerialFamily    10.0.5

com.apple.driver.AppleHDAController    2.2.0f3

com.apple.iokit.IOHDAFamily    2.2.0f3

com.apple.iokit.IOAudioFamily    1.8.6fc17

com.apple.kext.OSvKernDSPLib    1.3

com.apple.driver.ApplePolicyControl    3.0.16

com.apple.driver.AppleSMC    3.1.3d8

com.apple.driver.IOPlatformPluginLegacy    5.0.0d0

com.apple.driver.AppleSMBusPCI    1.0.10d0

com.apple.driver.AppleGraphicsControl    3.0.16

com.apple.driver.IOPlatformPluginFamily    5.1.0d17

com.apple.driver.AppleBacklightExpert    1.0.3

com.apple.iokit.IONDRVSupport    2.3.2

com.apple.iokit.IOGraphicsFamily    2.3.2

com.apple.driver.AppleUSBHIDKeyboard    160.7

com.apple.driver.AppleHIDKeyboard    160.7

com.apple.driver.AppleUSBBluetoothHCIController    4.0.5f11

com.apple.iokit.IOBluetoothFamily    4.0.5f11

com.apple.iokit.IOSCSIBlockCommandsDevice    3.2.0

com.apple.iokit.IOUSBMassStorageClass    3.0.1

com.apple.iokit.IOUSBHIDDriver    4.4.5

com.apple.iokit.IOFireWireSerialBusProtocolTransport    2.1.0

com.apple.iokit.IOFireWireSBP2    4.2.0

com.apple.driver.AppleUSBMergeNub    4.5.3

com.apple.driver.AppleUSBComposite    4.5.8

com.apple.iokit.IOSCSIMultimediaCommandsDevice    3.2.0

com.apple.iokit.IOBDStorageFamily    1.6

com.apple.iokit.IODVDStorageFamily    1.7

com.apple.iokit.IOCDStorageFamily    1.7

com.apple.iokit.IOSCSIArchitectureModelFamily    3.2.0

com.apple.iokit.IOFireWireFamily    4.4.5

com.apple.iokit.IOUSBUserClient    4.5.8

com.apple.iokit.IO80211Family    420.3

com.apple.iokit.IOEthernetAVBController    1.0.1b1

com.apple.iokit.IONetworkingFamily    2.1

com.apple.iokit.IOAHCIFamily    2.0.8

com.apple.iokit.IOUSBFamily    4.5.8

com.apple.driver.AppleEFIRuntime    1.5.0

com.apple.iokit.IOHIDFamily    1.7.1

com.apple.iokit.IOSMBusFamily    1.1

com.apple.security.sandbox    177.5

com.apple.kext.AppleMatch    1.0.0d1

com.apple.security.TMSafetyNet    7

com.apple.driver.DiskImages    331.6

com.apple.iokit.IOStorageFamily    1.7.1

com.apple.driver.AppleKeyStore    28.18

com.apple.driver.AppleACPIPlatform    1.5

com.apple.iokit.IOPCIFamily    2.6.8

com.apple.iokit.IOACPIFamily    1.4

Model: iMac11,3, BootROM IM112.0057.B01, 4 processors, Intel Core i7, 2.93 GHz, 12 GB, SMC 1.59f2

Graphics: ATI Radeon HD 5750, ATI Radeon HD 5750, PCIe, 1024 MB

Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54313235533654465238432D48392020

Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54313235533654465238432D48392020

Memory Module: BANK 0/DIMM1, 4 GB, DDR3, 1333 MHz, 0x859B, 0x435435313236344243313333392E4D313646

Memory Module: BANK 1/DIMM1, 4 GB, DDR3, 1333 MHz, 0x859B, 0x435435313236344243313333392E4D313646

AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x8F), Atheros 9280: 4.0.64.8-P2P

Bluetooth: Version 4.0.5f11, 2 service, 18 devices, 1 incoming serial ports

Network Service: Ethernet intégré, Ethernet, en0

Network Service: AirPort, AirPort, en1

Serial ATA Device: Hitachi HDS722020ALA330, 2 TB

Serial ATA Device: OPTIARC DVD RW AD-5680H

USB Device: hub_device, 0x0424  (SMSC), 0x2514, 0xfa100000 / 2

USB Device: General Purpose USB Hub, 0x0451  (Texas Instruments), 0x2036, 0xfa130000 / 6

USB Device: UM-3, 0x0582  (Roland Corporation), 0x009a, 0xfa131000 / 11

USB Device: USB2.0 Hub, 0x05e3  (Genesys Logic, Inc.), 0x0608, 0xfa140000 / 5

USB Device: USB2.0 Hub, 0x05e3  (Genesys Logic, Inc.), 0x0608, 0xfa144000 / 10

USB Device: Keyboard Hub, apple_vendor_id, 0x1006, 0xfa142000 / 9

USB Device: Apple Keyboard, apple_vendor_id, 0x0221, 0xfa142200 / 12

USB Device: XSKey, 0x086a  (Emagic Soft-und Hardware Gmbh), 0x0041, 0xfa141000 / 7

USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfa120000 / 4

USB Device: BRCM2046 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0xfa110000 / 3

USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0xfa111000 / 8

USB Device: hub_device, 0x0424  (SMSC), 0x2514, 0xfd100000 / 2

USB Device: DualHead2Go-DP, 0x18ea, 0x0009, 0xfd140000 / 6

USB Device: EDIROL PCR, 0x0582  (Roland Corporation), 0x0033, 0xfd130000 / 5

USB Device: Built-in iSight, apple_vendor_id, 0x8502, 0xfd110000 / 4

USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 3

FireWire Device: Vendor 0xA35 Device 0x101800, 0xA35, 800mbit_speed

FireWire Device: OEM ATA Device 00, DMI, 800mbit_speed

com.apple.iokit.IOFireWireFamily(4.4.5)

com.apple.driver.AppleFWOHCI(4.8.9)

 

The problem seems to be related to the IOFireWireFamily kernel extesion and its AppleFWOHCI, and how they interact with the Fireface driver....but I just checked the 10.7.3 Combo update and the versions of both are the same (4.4.5 and 4.8.9).

 

I'd give a shot to going back to the previous SMC (3.1.1).

 

J.

I see that the IOAudioFamily kext is also mentioned. In the report it appears as version 1.8.6fc17. In the 10.7.3 it appears as version "1.8.6". Don't know if that makes a real difference.

 

J.

The kernel panic is not related to the Fireface 800 - it works perfectly with Mac OS X 10.7.4 and RME driver 3.07.

 

Remove the following third-party extensions from: Macintosh HD > System > Library > Extensions:

pacesupport.snowleopard

RDUSB009ADev

soundgrid

Soundflower

SyncMate.kext

RDUSB0033Dev

LittleSnitch

 

Your system should now boot/shutdown correctly.

 

You will need to install Lion-compatible versions of:

• PACESupport (v5.8) from http://www.ilok.com

• Soundflower (1.6.2.1) from code.google.com/p/soundflower/downloads/list

• SyncMate (3.6.1701) from mac.eltima.com/sync-mac.html

 

Check with Waves for Soundgrid Lion compatibility.

 

Check with Roland for the latest Lion-compatible RD drivers.

Way to go Simon!

 

J.

HI, seems that removing Sounflower did the trick, no KP since then !

Thanks a lot

Daniel

The kernel panic is not related to the Fireface 800 - it works perfectly with Mac OS X 10.7.4 and RME driver 3.07.

 

Remove the following third-party extensions from: Macintosh HD > System > Library > Extensions:

pacesupport.snowleopard

RDUSB009ADev

soundgrid

Soundflower

SyncMate.kext

RDUSB0033Dev

LittleSnitch

 

Your system should now boot/shutdown correctly.

 

You will need to install Lion-compatible versions of:

• PACESupport (v5.8) from http://www.ilok.com

• Soundflower (1.6.2.1) from code.google.com/p/soundflower/downloads/list

• SyncMate (3.6.1701) from mac.eltima.com/sync-mac.html

 

Check with Waves for Soundgrid Lion compatibility.

 

Check with Roland for the latest Lion-compatible RD drivers.

 

Thanks for posting this Simon.

Incredible detective work.

I'm having exactly the same issue, Kernel panics on restart or shut down that only happen with the FF800 plugged in.

 

I'm running 10.7.4 on a Mac Pro 2010, I have done a completely fresh 10.7 install last week, all new drivers, app versions etc.

 

I did, out of interest try temporarily removing the Pace support extension after reading the above, even though all my versions are up to date and Lion compatible, and the issue stopped. I've now removed the Pace drivers altogether using their uninstall utility and the problem seems to have gone but I need to use my ilok protected software!

 

Its odd that unplugging the FF 800 also solves this...

 

Any further ideas?

Scratch that about the Pace drivers, I just had a KP without them there.... I've been switching my FF800 off before restarting - seems to do the trick.. not great though: I've posted my panics if anyone is kind enough to take a look.....

https://dl.dropbox.com/u/2502628/sfox_kernelpanics.zip

 

Cheers

Hi, finally, KP are back again after uninstalling pace...

What's wrong?

Its bizarre isn't it? This is happening on a new (replacement) mac pro. I popped the old hard drive in and booted into 10.7.4 on that and there were no issues. I can't think of anything different, and for me its only started in the last 48 hours. I think there was an airport and java update in the last couple of days... doubt thats broken anything this badly though......?

Have you tried disabling wifi btw?

yes wifi is disabled...

10.6 was running without any kernel panic btw...

I 've posted on RME forum as well, maybe you should do so.

OK,

 

I've just had a 2 hour session with a senior AppleCare Tech - he logged into my mac and worked through some things and the issues seems to be resolved [touch wood].

 

We removed (copied to the desktop and deleted) items in the Launch Agents and StartupItems then tested and the issues had gone. Then replaced items one by one. My iLok drivers were causing an issue, the installer wouldn't let me reinstall them after we'd modified the contents in the system files... had to re set permissions for the system directories, restart and try again.... eventually we got the iLok drivers reinstalled and now the issue has gone. Best guess was that a third party startup file had become corrupt, possibly after one of the recent apple updates... but who knows for sure.

 

I wouldn't recommend messing around with these settings unless you have a time machine backup you can fall back on, just saying what we did to fix it. I wonder if it will reappear at any point.........

Can you give me the exact ilok driver's name that caused the problem?

Thanks

Well after a day free of them yesterday with lots of restarts I got one again this morning.

 

Tell me, if you go to force quit, and quit the Fireface Mixer and Fireface settings, then shut down... does the KP still occur?

No, If i unplug the fireface, no KP anymore (and sure of it), I 'm definitely sure there's something wrong between imac and fireface since Lion, maybe the firewire I/O on the Imac or/and the voltage...but nothing with Ilok, or else.

Did you post on RME forum?

I mean, what happens if you leave the fireface plugged in, but remove the software before you restart... quit both fireface apps which are running in the background...

Some troubleshooting tips:

 

1. Make sure that the Fireface 800 has firmware version 2.77 installed:

http://www.rme-audio.de/download/fut_mac_fire_x86.zip

The firmware version is listed in the Fireface Settings application, after the "Unit #"

 

2. Reset the SMC on your Mac:

http://support.apple.com/kb/HT3964

 

3. Re-install Mac OS X 10.7.4 using the "Client Combo" installer:

http://support.apple.com/kb/DL1524

 

4. Install the latest PACE (iLok) drivers:

http://www.ilok.com/download-ilok-software.html

A new version was released in May 2012

 

5. Check for Lion-compatible updates for ALL installed software:

Nearly all crashes/panics in Lion are caused by software

 

6. Check for Lion-compatible firmware updates for all connected USB and FireWire devices

 

7. The Fireface 800 should be connected to a dedicated FireWire port: using a FireWire hub or

daisy-chaining additional FireWire devices can be problematic.

I've gone through all the troubleshooting here and spent hours with AppleCare . Still this is a problem. Kernel panics on every shut down or restart unless the ff800 is turned off first.

 

Even after the 10.7.5 update. Has anyone else had and cured this issue.....