mattrixx Posted June 22, 2017 Share Posted June 22, 2017 Hi all, I've got a problem that has me stumped... For quite some time now, Spectrasonics Omnisphere has been out of sorts. The GUI will not open and just end up with a really long list of parameters (as partly shown) Has anyone experienced this before? I have re-installed, re-scanned and applied all the regular tricks when things awry. I should add that I have been using it in Komplete Kontrol with no issues. (just no good when you load up an older job with an instance of it's own... no access. Regards, Matt Quote Link to comment Share on other sites More sharing options...
JamesK Posted June 22, 2017 Share Posted June 22, 2017 What happens when you change the view mode from editor? Quote Link to comment Share on other sites More sharing options...
Eric Cardenas Posted June 22, 2017 Share Posted June 22, 2017 I've seen this before. What happens if you install the latest version of Omnisphere? Quote Link to comment Share on other sites More sharing options...
mattrixx Posted June 22, 2017 Author Share Posted June 22, 2017 Reinstalling the latest version worked once, but unfortunately not again. Quote Link to comment Share on other sites More sharing options...
mattrixx Posted July 5, 2017 Author Share Posted July 5, 2017 Bump!! This is riving me mad!! Anyone have any ideas? Quote Link to comment Share on other sites More sharing options...
Studio162A Posted July 5, 2017 Share Posted July 5, 2017 Have you contacted Spectrasonics? In my experience they're quite responsive. Jim Quote Link to comment Share on other sites More sharing options...
mattrixx Posted July 5, 2017 Author Share Posted July 5, 2017 Thanks Jim. I've been to check out support on their website and can't seem to find any contact info. Will look a bit harder Quote Link to comment Share on other sites More sharing options...
Studio162A Posted July 6, 2017 Share Posted July 6, 2017 Assuming you're a registered user, you can contact them via phone or email. I've always gone via email and they've been both prompt and courteous. Once you login choose "Knowledgebase": General: How do I get help?: Contacting Tech support. Jim Quote Link to comment Share on other sites More sharing options...
mattrixx Posted July 6, 2017 Author Share Posted July 6, 2017 Thanks Jim. I did email them yesterday. Just waiting to hear back. Cheers Quote Link to comment Share on other sites More sharing options...
Atlas007 Posted July 6, 2017 Share Posted July 6, 2017 Please, keep us posted! Quote Link to comment Share on other sites More sharing options...
mattrixx Posted July 6, 2017 Author Share Posted July 6, 2017 Certainly will, as I know a few have this issue. Quote Link to comment Share on other sites More sharing options...
mattrixx Posted July 7, 2017 Author Share Posted July 7, 2017 Hi folks, Eddie from Spectrasonics has saved the day. It's actually very simple to resolve and I think we were pretty close, sans a couple of timed restarts!! Here's his response and fix. "Please try the following. Navigate here: Macintosh HD/Library/Audio/Plug-Ins/Components Delete Omnisphere.component. Restart the computer. Download and install the latest Software Update for Omnisphere 2: https://www.spectrasonics.net/support/ua-omnisphere2-updates.php After doing this, restart the computer once more. Load Logic and create a blank session – see if you can successfully add Omnisphere and access the controls." Hope this works for anyone else having the issue. Regards, Matt Quote Link to comment Share on other sites More sharing options...
mattrixx Posted July 7, 2017 Author Share Posted July 7, 2017 Ok, just a little update... It's not working again! Grrrrr Quote Link to comment Share on other sites More sharing options...
deckard1 Posted July 7, 2017 Share Posted July 7, 2017 Ok, just a little update... It's not working again! Grrrrr Could it be an OS X Sierra issue? The reason I ask is because I'm on 10.11.6 (El Capitan) and have never encountered that problem with Omnisphere. Quote Link to comment Share on other sites More sharing options...
mattrixx Posted July 7, 2017 Author Share Posted July 7, 2017 Mmm, yes, I am not sure. If it is, it's only happened on the last few updates to the OS Quote Link to comment Share on other sites More sharing options...
Atlas007 Posted July 9, 2017 Share Posted July 9, 2017 Have you made sure to also update the other Omnisphere files, those that you access when you click on the Omnisphere GUI button [software Update] ? Quote Link to comment Share on other sites More sharing options...
mattrixx Posted July 10, 2017 Author Share Posted July 10, 2017 Yes, definitely Atlas. Quote Link to comment Share on other sites More sharing options...
mattrixx Posted November 16, 2017 Author Share Posted November 16, 2017 Dammit, this has started happening to me again. even stranger is that I have multiple instance of them and only one of them won't open correctly. Weird!! Quote Link to comment Share on other sites More sharing options...
mattrixx Posted November 16, 2017 Author Share Posted November 16, 2017 ...further to my issue.. I have multiple instances of Omnisphere in this particular session and some 'do' open correctly and some 'don't'.. Quote Link to comment Share on other sites More sharing options...
Atlas007 Posted November 17, 2017 Share Posted November 17, 2017 My guess here would be that if you are using different Omnisphere's Automation-MIDI Learn templates (from one instance to the next), they could be conflicting in some way. To resolve that, you could try, from within either one of the defective interface or a functional one, accessing the Omnisphere's Utility menu, disable the Host Automation and/or reset its MIDI assignment (Unlearn All MIDI Learns). Save your project under a different name and reboot Logic. Caution here: If you have some assignment you wish to retain/recall later on, it would be advisable to save them (either as a Multi) prior deleting them via Save Template. If the above was the cause of your issue, to prevent same, organizing the Omnisphere presets used in a project as a dedicated Multi could be helpful. Quote Link to comment Share on other sites More sharing options...
mattrixx Posted November 17, 2017 Author Share Posted November 17, 2017 Sorry Atlas. Not using any of that in any of the instances in this project. Quote Link to comment Share on other sites More sharing options...
Atlas007 Posted November 17, 2017 Share Posted November 17, 2017 Did you try it anyway? Quote Link to comment Share on other sites More sharing options...
mattrixx Posted November 18, 2017 Author Share Posted November 18, 2017 Yes, I did thanks. Made no difference unfortunately. Quote Link to comment Share on other sites More sharing options...
meyermal Posted June 6, 2018 Share Posted June 6, 2018 Did you find a solution. I'm having exactly the same problem here. Thank you. .c Quote Link to comment Share on other sites More sharing options...
Atlas007 Posted June 6, 2018 Share Posted June 6, 2018 Have you tried rebooting under a new user account? Quote Link to comment Share on other sites More sharing options...
mattrixx Posted June 6, 2018 Author Share Posted June 6, 2018 I cannot exactly remember how my own situation was resolved, but it did involve re-installing a few times. Quote Link to comment Share on other sites More sharing options...
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