Totigerus Posted November 29, 2020 Share Posted November 29, 2020 I'm considering updating my 2011 iMac from El Capitan to High Sierra. I want to do this to be able to update Logic from 10.2.4 to the latest version. (10.6.whatever). The App store had an update for me for free a year ago, but I didn't do it out of fear of messing up my system and possibly slowing it down. I guess I've changed my mind for various reasons. So now my question is...where can I get a free and safe download? I found one on didgetaltrends.com. Are they a safe source? Also, will this slow my computer down? Quote Link to comment Share on other sites More sharing options...
David Nahmani Posted November 29, 2020 Share Posted November 29, 2020 I'm considering updating my 2011 iMac from El Capitan to High Sierra. I want to do this to be able to update Logic from 10.2.4 to the latest version. (10.6.whatever). 10.6 requires macOS 10.14.6 or later as a minium requirement though: https://www.apple.com/logic-pro/specs/ Quote Link to comment Share on other sites More sharing options...
Totigerus Posted November 29, 2020 Author Share Posted November 29, 2020 curses! Quote Link to comment Share on other sites More sharing options...
Totigerus Posted November 30, 2020 Author Share Posted November 30, 2020 OK, so I can't FULLY update Logic to 10.6.whatever, but maybe I can update it to the previous version? 10.5.whatever? Does anyone know of a safe source for a High Sierra download? I don't see it in the app store anymore. I found a download on digetaltrends.com but...are they reputable? I thought Apple used to provide earlier versions of their OS's on the app store. I'm also trying to update my Waves plugs, and all this is tied into each other. (I can't update anything without updating my OS first) Quote Link to comment Share on other sites More sharing options...
David Nahmani Posted November 30, 2020 Share Posted November 30, 2020 See the following links: https://support.apple.com/en-us/HT211683 Quote Link to comment Share on other sites More sharing options...
Totigerus Posted November 30, 2020 Author Share Posted November 30, 2020 See the following links: https://support.apple.com/en-us/HT211683 I followed your link David, and it says my iMac can be upgraded to High Sierra, which I already knew, but I just keep getting redirected to either blank iTunes or blank App Store pages when the links for High Sierra are listed. Quote Link to comment Share on other sites More sharing options...
David Nahmani Posted November 30, 2020 Share Posted November 30, 2020 See the following links: https://support.apple.com/en-us/HT211683 I followed your link David, and it says my iMac can be upgraded to High Sierra, which I already knew, but I just keep getting redirected to either blank iTunes or blank App Store pages when the links for High Sierra are listed. Ah that's not good. I would try to contact Apple? Quote Link to comment Share on other sites More sharing options...
Totigerus Posted November 30, 2020 Author Share Posted November 30, 2020 I followed your link David, and it says my iMac can be upgraded to High Sierra, which I already knew, but I just keep getting redirected to either blank iTunes or blank App Store pages when the links for High Sierra are listed. Ah that's not good. I would try to contact Apple? Ok will do! I have a sneaking suspicion that Apple is gonna tell me my iMac is too old and they "don't support" such old OS's anymore. *crosses fingers Quote Link to comment Share on other sites More sharing options...
Totigerus Posted December 1, 2020 Author Share Posted December 1, 2020 Hope I didn’t make HUGE mistake. Apple said other people have had troubles with hyperlinks on the support.Apple site recently. I’m starting up in recovery mode right now and the spinning globe has been stuck at “24 minutes” for an hour now. Quote Link to comment Share on other sites More sharing options...
Totigerus Posted December 1, 2020 Author Share Posted December 1, 2020 oh boy Just a head's up for anyone using Firefox ...right now 11/30/20, Firefox isnt working correctly with the App Store jus' sayin' Quote Link to comment Share on other sites More sharing options...
David Nahmani Posted December 1, 2020 Share Posted December 1, 2020 Ugh... could be a preference issue... what if you try a new user account on your Mac? Quote Link to comment Share on other sites More sharing options...
Totigerus Posted December 1, 2020 Author Share Posted December 1, 2020 A guy on YT said that it might be related to 32bit VS. 64bit 3rd party plugins compatibility. Quote Link to comment Share on other sites More sharing options...
David Nahmani Posted December 1, 2020 Share Posted December 1, 2020 A guy on YT said that it might be related to 32bit VS. 64bit 3rd party plugins compatibility. That's easy enough to test. Go to Macintosh HD/Library/Audio/Plug-Ins/Components/ and drag all those .component files to a new folder you create and name "Unused Components". Now try to start Logic? Quote Link to comment Share on other sites More sharing options...
Totigerus Posted December 1, 2020 Author Share Posted December 1, 2020 A guy on YT said that it might be related to 32bit VS. 64bit 3rd party plugins compatibility. That's easy enough to test. Go to Macintosh HD/Library/Audio/Plug-Ins/Components/ and drag all those .component files to a new folder you create and name "Unused Components". Now try to start Logic? Yeah I tried that already no joy Quote Link to comment Share on other sites More sharing options...
David Nahmani Posted December 1, 2020 Share Posted December 1, 2020 Yeah I tried that alreadyno joy Ok sorry to hear. However then at least you know that your issue is not related to plug-in compatibility. Quote Link to comment Share on other sites More sharing options...
Totigerus Posted December 1, 2020 Author Share Posted December 1, 2020 Right. I'm gonna try again tomorrow with Apple on the phone. I have the email of the dude that was helping me today. "Indy Bill" is his name. But at least I am finally running the latest OS my old girl will handle now (high sierra) Oh! and also, technically I did upgrade Logic to the most recent version my old girl will handle (10.4.8) ...so that's a step in the right direction! Quote Link to comment Share on other sites More sharing options...
Totigerus Posted December 4, 2020 Author Share Posted December 4, 2020 (edited) For some reason, the App Store gave me an update for Logic that was not compatible with my OS. I thought the whole point of the App Store was to avoid and control problems like this. (OS 10.13.6. with Logic 10.4.8) EDIT Now they say my OS and Logic version ARE compatible, but every time I start to get somewhere with apple phone support, they hang up on me! Does Apple not want to deal with such old hardwares/softwares? EDIT EDIT I will say though, that besides hanging up on me, the Apple phone Support people have been prettyyy, prettyyy, good. Edited December 4, 2020 by Totigerus Quote Link to comment Share on other sites More sharing options...
David Nahmani Posted December 4, 2020 Share Posted December 4, 2020 Now they say it they ARE compatable, but every time I start to get somewhere with apple phone support, they hang up on me!Does Apple not want to deal with such old hardwares/softwares? We are in 2020 and still don't seem to have figured out how to deal with multiple phone line systems with internal and external lines etc. This is often an issue, with many companies. I wouldn't take it personally. Quote Link to comment Share on other sites More sharing options...
Totigerus Posted December 4, 2020 Author Share Posted December 4, 2020 Now they say it they ARE compatable, but every time I start to get somewhere with apple phone support, they hang up on me!Does Apple not want to deal with such old hardwares/softwares? We are in 2020 and still don't seem to have figured out how to deal with multiple phone line systems with internal and external lines etc. This is often an issue, with many companies. I wouldn't take it personally. I hear ya David *sigh I guess I'll try again tomoree side note... is Apple support 24/7? Quote Link to comment Share on other sites More sharing options...
lookatthisguy Posted December 4, 2020 Share Posted December 4, 2020 side note...is Apple support 24/7? Yes… with AppleCare. Your computer will unfortunately be too old for that. Never had to deal with the phone line outside of AppleCare personally, so I'm not sure exactly what would happen if you just try to call…? Quote Link to comment Share on other sites More sharing options...
Totigerus Posted December 4, 2020 Author Share Posted December 4, 2020 side note...is Apple support 24/7? Yes… with AppleCare. Your computer will unfortunately be too old for that. Never had to deal with the phone line outside of AppleCare personally, so I'm not sure exactly what would happen if you just try to call…? Well...so far I havn't called after 6pm PST, but I have time again today to try calling during "business hours" and see. I was just wondering if Apple was like Waves Audio where they are "officially" business hours only, but in reality, they are 24/7. Quote Link to comment Share on other sites More sharing options...
Solution Totigerus Posted December 13, 2020 Author Solution Share Posted December 13, 2020 OK its solved! It was my iMac's firewall! WTF?!?!?!?!? Makes no sense to me or the engineer's assistant I was working with. I had to temporarily turn the firewall off for Logic to finally open! Anyways, hope this thread helps someone in the future. Quote Link to comment Share on other sites More sharing options...
David Nahmani Posted December 13, 2020 Share Posted December 13, 2020 Well, good to hear! Thank you for letting us know what it was. Quote Link to comment Share on other sites More sharing options...
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