A technical support community for Apple Logic Pro users.
We've found that upon playing back any audio recorded via the UltraNovas built in sound card over USB, there will be audible distortion and glitchy audio.
We are currently investigating what we can do to resolve this and are working with Apple to come to a solution.
If you have an important project coming up and currently have a working setup, we wouldn't recommend updating to El Capitan if you need to use your UltraNova.
Daggilarr wrote:How does one locate and replace the 'Audio Unit Cache' It is beginning to look like it may be time to consider the move to ElC, but saving that cache would seem to be a prudent move.
fisherking wrote:Daggilarr wrote:if you find that file, perhaps save a copy somewhere. seems useful...
Hi Malcolm,
While our testing indicates that our products work fine in El Capitan, many others don't yet, so we recommend our users to not upgrade just yet. We don't officially support it yet either, so if you do upgrade we might not be able to help you if something goes wrong.
mattsvoice wrote:So after reading a bunch of these posts, is it safe to say I CAN update to El Capitan and will have no issues with my Duet (FW)? All the posts I read, said it worked fine after the update. Yet, I'm am still skeptical since I use this for business and I can't afford for my Studio to be down.
Thx.
fisherking wrote:mattsvoice wrote:So after reading a bunch of these posts, is it safe to say I CAN update to El Capitan and will have no issues with my Duet (FW)? All the posts I read, said it worked fine after the update. Yet, I'm am still skeptical since I use this for business and I can't afford for my Studio to be down.
Thx.
there are so many variables, i don't think anyone can guarantee you anything. if you want to upgrade, wait until you have some downtime (ie holidays perhaps), just to play it safe...in case you have to troubleshoot anything.
the good news is...developers are updating plugins etc for 10.11. and there are resources (like this forum) to find fixes if need be.
just my thoughts (of course).
sunbambino wrote:ThankU to Eric ...