kerochan Posted March 3, 2022 Share Posted March 3, 2022 Hi everyone I have been using Logic everyday, but today when I have turned my system on the main speakers are not working, I can see theres a signal going through on the meters on my Apollo 8 Interface. Even when I just try to play a Quicktime mp3 its silent, though if I click to Alt monitors (a mixcube) that works fine, just not my two main monitors. I have done nothing different from yesterday, when everything worked fine. Any help appreciated as I can get no work done! Thank you Quote Link to comment Share on other sites More sharing options...
fuzzfilth Posted March 3, 2022 Share Posted March 3, 2022 This is a problem in the interface, since signal reaches until there and then stops. It is highly unlikely that both speakers break down at the same time and I assume they are powered up. I mean, they are powered up, right ? Check the interface's software mixer, it blocks audio from going to the monitors. Quote Link to comment Share on other sites More sharing options...
kerochan Posted March 3, 2022 Author Share Posted March 3, 2022 This is a problem in the interface, since signal reaches until there and then stops. It is highly unlikely that both speakers break down at the same time and I assume they are powered up. I mean, they are powered up, right ?Check the interface's software mixer, it blocks audio from going to the monitors. Thank you. I just tried the alternative monitor in the main outputs, works fine, I also tried my main monitors in the alt output, dont work. My main monitors are Genelec, they are just not powering up, either of them Quote Link to comment Share on other sites More sharing options...
kerochan Posted March 3, 2022 Author Share Posted March 3, 2022 This is a problem in the interface, since signal reaches until there and then stops. It is highly unlikely that both speakers break down at the same time and I assume they are powered up. I mean, they are powered up, right ?Check the interface's software mixer, it blocks audio from going to the monitors. There were 3 big power surges in our area a few hours ago, could it be connected with this? neither speakers will fire up following the power surges, a coincidence? Quote Link to comment Share on other sites More sharing options...
fuzzfilth Posted March 3, 2022 Share Posted March 3, 2022 That's a strong pointer to a possibe cause. Quote Link to comment Share on other sites More sharing options...
kerochan Posted March 3, 2022 Author Share Posted March 3, 2022 That's a strong pointer to a possibe cause. Thank you Though I just changed the fuses in the plugs and they still wont fire up. Quote Link to comment Share on other sites More sharing options...
triplets Posted March 3, 2022 Share Posted March 3, 2022 So no lights on the Genelecs? Quote Link to comment Share on other sites More sharing options...
fisherking Posted March 4, 2022 Share Posted March 4, 2022 get an adapter & plug your phone (or something) into one of the monitors, see if there's sound. this will, at least, tell you if it's the speakers themselves or an issue with the mac or interface. actually, easy enough; connect the monitors to the headphone out on your mac, see what happens... Quote Link to comment Share on other sites More sharing options...
kerochan Posted March 4, 2022 Author Share Posted March 4, 2022 So no lights on the Genelecs? Correct, no lights at all! Quote Link to comment Share on other sites More sharing options...
kerochan Posted March 4, 2022 Author Share Posted March 4, 2022 get an adapter & plug your phone (or something) into one of the monitors, see if there's sound. this will, at least, tell you if it's the speakers themselves or an issue with the mac or interface. actually, easy enough; connect the monitors to the headphone out on your mac, see what happens... Still nothing, the Genelecs just wont fire up. no nights come on. Thank you however! Quote Link to comment Share on other sites More sharing options...
fusbur Posted March 4, 2022 Share Posted March 4, 2022 Did you check any internal fuses? Quote Link to comment Share on other sites More sharing options...
kerochan Posted March 4, 2022 Author Share Posted March 4, 2022 Did you check any internal fuses? Thank you Genelec reckon that the internal fuse is probably the problem, but this needs a Genelec tech to do, so I am trying to book them in to my local place. Quote Link to comment Share on other sites More sharing options...
fusbur Posted March 4, 2022 Share Posted March 4, 2022 Good. Do you have a spike filters / surge limiters installed between the power supply and your gear? If not, worth investing in to avoid this happening again. Quote Link to comment Share on other sites More sharing options...
kerochan Posted March 4, 2022 Author Share Posted March 4, 2022 Good. Do you have a spike filters / surge limiters installed between the power supply and your gear? If not, worth investing in to avoid this happening again. Just an ordinary plug board, the rest of my equipment is through a power conditioner Quote Link to comment Share on other sites More sharing options...
fusbur Posted March 4, 2022 Share Posted March 4, 2022 The power conditioner might stop some spikes and surges but probably advisable to have a second line of defense. Quote Link to comment Share on other sites More sharing options...
triplets Posted March 4, 2022 Share Posted March 4, 2022 Just an ordinary plug board, the rest of my equipment is through a power conditioner Get a voltage regulator for all your expensive and important gear. Conditioners don't protect against surges. Quote Link to comment Share on other sites More sharing options...
kerochan Posted March 7, 2022 Author Share Posted March 7, 2022 Just an ordinary plug board, the rest of my equipment is through a power conditioner Get a voltage regulator for all your expensive and important gear. Conditioners don't protect against surges. Good point Thank you I am looking in to this. Seems a wise move Quote Link to comment Share on other sites More sharing options...
kerochan Posted March 24, 2022 Author Share Posted March 24, 2022 Just an ordinary plug board, the rest of my equipment is through a power conditioner Get a voltage regulator for all your expensive and important gear. Conditioners don't protect against surges. Just a quick update, Genelecs have now got new internal fuses, and I just got a voltage regulator fitted too. Cheers for your advice. Quote Link to comment Share on other sites More sharing options...
triplets Posted March 24, 2022 Share Posted March 24, 2022 Just a quick update, Genelecs have now got new internal fuses, and I just got a voltage regulator fitted too.Cheers for your advice. Great, thanks for the update! Quote Link to comment Share on other sites More sharing options...
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