Hillbom Posted December 11, 2022 Share Posted December 11, 2022 Hello everyone! I just downloaded "Dark Era" from Best service, together with their program ENGINE. I've done everything i should do but i can't get it to sound inside of Logic. Not with Musical typing or a midi keyboard. If i open only ENGINE, outside of logic, i can play with a midi keyboard and it also works fine within ableton. Here is a video where i show the problem: I'm on a Macbook Air M1 2020 Thanks in advance!! Starting go insane after two days of trying to fix this. /Hillbom Quote Link to comment Share on other sites More sharing options...
David Nahmani Posted December 11, 2022 Share Posted December 11, 2022 Can you click the keyboard in the Engine window to trigger the sounds? Quote Link to comment Share on other sites More sharing options...
Hillbom Posted December 11, 2022 Author Share Posted December 11, 2022 Yes, when i open ENGINE in logic i can press the keyboard inside the window and it sounds fine. But i can't record like that. Midi information doesn't show up on the timeline and nothing appears if i record. Quote Link to comment Share on other sites More sharing options...
David Nahmani Posted December 11, 2022 Share Posted December 11, 2022 Just now, Hillbom said: But i can't record like that. No I know, that's normal, this was only a test. So my best guess so far is that your issue is a MIDI Channel issue. You can try to click the little down arrow at the right in the LCD display in Logic's control bar to choose "Custom" which allows you to see the MIDI Channel your controller is sending the notes on. For example my controller is sending on Channel 4: Ideally you should have your controller send on MIDI Channel 1 as some instruments only respond to that. If that's not possible or practical for you to set that up on your MIDI controller then you can use a MIDI FX plug-in or a Transformer object in Logic's environment to change the MIDI Channel of incoming notes. Quote Link to comment Share on other sites More sharing options...
Hillbom Posted December 11, 2022 Author Share Posted December 11, 2022 (edited) Thank you for the fast replies. It all seems to be the right settings but still no sound. Here is a schreenshot showing how it looks now: Edited December 11, 2022 by Hillbom Quote Link to comment Share on other sites More sharing options...
David Nahmani Posted December 11, 2022 Share Posted December 11, 2022 It does look right indeed. Let's try something else: if you press Record and play a few notes on your controller, are they recorded onto the track? Quote Link to comment Share on other sites More sharing options...
Hillbom Posted December 11, 2022 Author Share Posted December 11, 2022 (edited) If i record in Logic, the midi information is recorded but no sound during recording or playback. But it works fine with all my other virtual instruments. In Ableton i can record from ENGINE and it sounds both during recording and playback. So in Ableton everything works as it should. Edited December 11, 2022 by Hillbom Quote Link to comment Share on other sites More sharing options...
David Nahmani Posted December 11, 2022 Share Posted December 11, 2022 And I suppose you've already tried to load different instruments in Engine? Quote Link to comment Share on other sites More sharing options...
David Nahmani Posted December 11, 2022 Share Posted December 11, 2022 Another thing I would attempt is to raise the mod wheel on your keyboard while playing the keys? Quote Link to comment Share on other sites More sharing options...
Hillbom Posted December 11, 2022 Author Share Posted December 11, 2022 Tried loading another Engine instrument now and it is the same issue. Also tried with the mod wheel. I would have questioned the files directory more if it didn't work in Ableton. Now it just seems that something in logic is not working. Should i check something in the midi environment? Quote Link to comment Share on other sites More sharing options...
David Nahmani Posted December 11, 2022 Share Posted December 11, 2022 25 minutes ago, Hillbom said: Should i check something in the midi environment? I assumed you tried this from a new empty project in which case you should have the default environment, but if that's not the case then you should try a new empty project, or check the cabling in the environment, yes. The Click & Ports layer should look like this: Quote Link to comment Share on other sites More sharing options...
Hillbom Posted December 11, 2022 Author Share Posted December 11, 2022 Everything looks good in the midi environment. This is the most mysterious problem i've had with logic so far... Quote Link to comment Share on other sites More sharing options...
David Nahmani Posted December 11, 2022 Share Posted December 11, 2022 2 hours ago, Hillbom said: This is the most mysterious problem i've had with logic so far... Indeed, hard to tell what's going on! 🤔 Have you reached out to best service's tech support? I suppose that would be my next step. If you do and find out what's going on, please let us know, I'd love to hear it. PS: I've reached out to them also regarding this issue and pointed them to this thread. Hopefully they can chime in or let me know what they believe might be going on in this case. Quote Link to comment Share on other sites More sharing options...
Hillbom Posted December 12, 2022 Author Share Posted December 12, 2022 I'm going to write to them now as well! Really appreciate all the help, David! Let me know if you get an answer from them. Quote Link to comment Share on other sites More sharing options...
David Nahmani Posted December 12, 2022 Share Posted December 12, 2022 I did receive an answer from their support department however still no resolution, I'm communicating with them and will update this thread if I get a resolution. Quote Link to comment Share on other sites More sharing options...
MynkK Posted December 23, 2022 Share Posted December 23, 2022 On 12/11/2022 at 10:59 PM, Hillbom said: Everything looks good in the midi environment. This is the most mysterious problem i've had with logic so far... Hi Hillbom, Weirdly enough, I am facing the same issue since yesterday. I don't know if you have tried drawing the MIDI notes, and playing the sounds? It will very likely work, I am thinking, because that's what is happening with my project. It's just the MIDI input the tracks aren't detecting. I don't think it is an issue with your VST. It's likely a Logic problem. I am having this issue with every new software instrument track I am creating in this particular project now, and it started all of a sudden with the Omnisphere and Trillian tracks, which were working just fine earlier. Just for your information, I also created a new project file, and there the software instruments are playing the sounds from the MIDI input directly. May be you can also trying doing that, seeing that you're just starting your project? Another thing you could probably do is, you can try opening your VST on the standalone Kontakt app, and you will very likely be able to play the sounds through your MIDI. That's what is happening on my Omnisphere and Trillian standalone apps. Now, I have tried to set the MIDI input channels from 'All' to all the other options, but neither the software track meter is detecting any input nor there is any sound (On the Control Bar & Display, though, it does show which key I am playing). I will keep you informed if I find any solution. Best, MynkK Quote Link to comment Share on other sites More sharing options...
Lnc Posted January 13 Share Posted January 13 ive got the exact same problem. Hope to hear your solution soon. Engine works in Standalone, which means the plugin can detect the midi data im playing on my keyboard. It didnt work before as I did not setup the midi preference within the Engine plugin. I did that in standalone and it started to work. However, in logic, there's not a setting like that. and the midi preference is not brought to logic. Quote Link to comment Share on other sites More sharing options...
rAC Posted January 13 Share Posted January 13 7 hours ago, Lnc said: ive got the exact same problem. Hope Which one of the two in this thread? Quote Link to comment Share on other sites More sharing options...
Lnc Posted January 13 Share Posted January 13 Sorry, i dont understand your question. The problem im having is Engine not detecting midi data from logic. A work around i just discovered is, I'm now using another instrument as a host and have Engine opened inside that instrument. (the instrument is called Lie from expressive e). 1 hour ago, rAC said: Which one of the two in this thread? Quote Link to comment Share on other sites More sharing options...
Quechua Posted February 7 Share Posted February 7 Interesting to discover this. I appear to have the exact same issue at the moment. I'm chatting with BestService's support at the moment to see whether or not we can figure out what's going on. Quote Link to comment Share on other sites More sharing options...
Solution Nestor Rivera Posted March 28 Solution Share Posted March 28 Hello everyone! If anyone is still experiencing that annoying issue with Bestservice Engine not responding to midi in Logic Pro X, go to Logic Settings then midi and uncheck Midi 2.0. Hopefully that will solve this problem for you. 2 Quote Link to comment Share on other sites More sharing options...
Quechua Posted March 28 Share Posted March 28 5 hours ago, Nestor Rivera said: Hello everyone! If anyone is still experiencing that annoying issue with Bestservice Engine not responding to midi in Logic Pro X, go to Logic Settings then midi and uncheck Midi 2.0. Hopefully that will solve this problem for you. Yup, this worked for me! 2 Quote Link to comment Share on other sites More sharing options...
Hillbom Posted May 16 Author Share Posted May 16 On 3/28/2023 at 3:07 AM, Nestor Rivera said: Hello everyone! If anyone is still experiencing that annoying issue with Bestservice Engine not responding to midi in Logic Pro X, go to Logic Settings then midi and uncheck Midi 2.0. Hopefully that will solve this problem for you. This works! Thanks a lot for discovering this Nestor!! So the problem is that Engine does not support MIDI 2.0? If that's the case then that seems very strange. 1 Quote Link to comment Share on other sites More sharing options...
David Nahmani Posted May 16 Share Posted May 16 59 minutes ago, Hillbom said: This works! Thanks a lot for discovering this Nestor!! Wow, good to hear! Thanks a lot for letting us know. I've marked this topic as solved. 🙂 Quote Link to comment Share on other sites More sharing options...
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