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Topping DX1 DAC - Not Getting Output Signal


Warrior

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Im not sure what I'm doing wrong but I am not able to get any signal out of my new Topping DX1 DAC Amp.

I've changed the output to DX1, I've tried creating an aggregate device and running it from there and I get nothing.
Should be plug and lay, I believe.

 

Any suggestions?

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3 hours ago, polanoid said:

Does it output any sound when using it with other apps?

It didn’t until I shut my Mac down, unplugged my Audient iD14 and restarted my Mac. Then it would output from the system (I.e. Youtube) but still not from Logic.

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2 minutes ago, David Nahmani said:

If you disable it from the system (and use built-in output for the system instead), can you make it work with Logic then?

I did try this defore unplugging my Audient interface and it didn’t work. However, I will try it again without the Audient plugged in when I get home this evening. 
 

I would think I should still be able to have the Audient plugged in.

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Now the real question:

Have you compared how the Audient sounds against the topping on things like youtube?

You should record with a mic in front of the speakers to see if there's a noticeable difference.

If you're using headphones that's more difficult to compare.

Also check in Audio Midi Setup to what sample rate it defaults to, because Logic should be able to change its sample rate based on the project setting.

Edited by triplets
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7 hours ago, David Nahmani said:

If you disable it from the system (and use built-in output for the system instead), can you make it work with Logic then?

I selected "Mac min speakers" as m "sound output device" in system preferences. Does that disable it from the system?

It still doesn't output in Logic.

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Posted (edited)
2 hours ago, David Nahmani said:

Yes it does. 

Well then do they have a tech support email that you can contact to ask for help? 

I did email them but haven't received a response.

I found that "Soundsource" was creating the issue. I had to select DX1 as the source for Logic Pro within the Soundsource app.  I wasn't sure if Soundsource was affecting the quality of the audio from Logic so I removed it.  I would like to use it if it doesn't affect audio quality as it enables me to use Slate VSX with other sound sources.

That being said, I am still surprised that if I create an aggregate device with my Audient iD14 and DX1, I only get output through the iD14.

Edited by Warrior
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On 2/28/2023 at 10:18 AM, triplets said:

Now the real question:

Have you compared how the Audient sounds against the topping on things like youtube?

You should record with a mic in front of the speakers to see if there's a noticeable difference.

If you're using headphones that's more difficult to compare.

Also check in Audio Midi Setup to what sample rate it defaults to, because Logic should be able to change its sample rate based on the project setting.

Now that it's working, I can say I noticed an immediate improvement. Much more detail, range and depth is a good way to describe it so far.

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