Complete crash during performance

[voxosonic]

I was performing live, in the middle of a song and all sound stops. I look over and the gray screen of death is scrolling slowly down the screen. I had used the MS set before without problems.

I would like to hear from those that have experienced this and how often.

Right now MS head is on the chopping block.

[Jordi Torres]

Before you chop off Mainstage's head, why don't you take a peek inside /Library/Logs/PanicReporter to see what caused the kernel panic? (you can open the log with Console or Text Edit and paste the content here if you can't decipher it). The logs are saved with the date and time the panic occurred as the file name.

 

J.

[Kent Sandvik]

Yep, especially if there's a driver involved. I assume/hope/pray you are not running OS in 64-bit mode.

[voxosonic]

Thanks for the reply jordito. I have a Crash Reporter (no Panic Reporter) in my Library folder but there isn't anything dated on the date of the crash for MainStage.

 

Thanks Sandvik for your reply. How does one find out if one is running the OS in 64-bit mode?

[Kent Sandvik]

Thanks for the reply jordito. I have a Crash Reporter (no Panic Reporter) in my Library folder but there isn't anything dated on the date of the crash for MainStage.

 

Thanks Sandvik for your reply. How does one find out if one is running the OS in 64-bit mode?

 

You have to do some work to boot the OS into 64-bit mode, by default it is in 32-bit mode. I don't even know if you run SnowLeopard, anyway, it's a common mistake to think that you need to switch the OS to 32-bit mode for running apps in 64-bit mode. Means that some drivers crash really bad as they are not 64-bit compatible. Anyway, the panic trace should give more info.

[Jordi Torres]

Thanks for the reply jordito. I have a Crash Reporter (no Panic Reporter) in my Library folder but there isn't anything dated on the date of the crash for MainStage.

 

Did you look in the main Library folder? It should be there and not in the one in your home folder.

 

J.

[voxosonic]

In the "root" level Library there is a folder named "DiagnosticReports". In there I found "Kernel_2010-11-27-222851_etc,etc,etc.panic" that contains:

 

Sat Nov 27 22:28:49 2010

panic(cpu 0 caller 0x2aab55): Kernel trap at 0x36f4ec98, type 14=page fault, registers:

CR0: 0x8001003b, CR2: 0x00000000, CR3: 0x00100000, CR4: 0x00000660

EAX: 0x00000000, EBX: 0x077ca000, ECX: 0x00000000, EDX: 0x00000001

CR2: 0x00000000, EBP: 0x3669ab08, ESI: 0x077ec900, EDI: 0x077ca000

EFL: 0x00010202, EIP: 0x36f4ec98, CS: 0x00000008, DS: 0x072f0010

Error code: 0x00000000

 

Backtrace (CPU 0), Frame : Return Address (4 potential args on stack)

0x3669a878 : 0x21b50c (0x5d42fc 0x3669a8ac 0x223974 0x0)

0x3669a8c8 : 0x2aab55 (0x59616c 0x36f4ec98 0xe 0x596336)

0x3669a9a8 : 0x2a09a8 (0x3669a9c0 0x0 0x3669ab08 0x36f4ec98)

0x3669a9b8 : 0x36f4ec98 (0xe 0x48 0x36690010 0x290010)

0x3669ab08 : 0x36f506ed (0x77ca000 0x77ca498 0x20 0x75fe1f4)

0x3669ab28 : 0x565c15 (0x77ca000 0x3669ab90 0x8b771c 0x280)

0x3669abc8 : 0x5660b0 (0x36f57a50 0x77ca000 0x7783150 0x7872670)

0x3669ac18 : 0x5664e6 (0x77ca000 0x6 0x3669ac60 0x0)

0x3669ad38 : 0x2857a2 (0x77ca000 0x7783150 0x7872670 0x3)

0x3669bdf8 : 0x21d8ba (0x7872638 0x5b945a0 0x787263c 0x7783150)

0x3669be38 : 0x210a3a (0x7872600 0x3669be70 0x76b3770 0x7783070)

0x3669be98 : 0x216c9d (0x7872600 0x0 0x0 0x0)

0x3669bf18 : 0x294e13 (0x3669bf44 0x0 0x0 0x0)

0x3669bfc8 : 0x2a1018 (0x7357480 0x0 0x10 0x69b0520)

Kernel Extensions in backtrace (with dependencies):

com.caiaq.driver.NIUSBHardwareDriver(2.3.14)@0x36f44000->0x36f7afff

dependency: com.apple.iokit.IOAudioFamily(1.7.9fc4)@0x1053000

dependency: com.apple.iokit.IOUSBFamily(4.1.7)@0x1284000

 

BSD process name corresponding to current thread: NIHardwareAgent

 

Mac OS version:

10H574

 

Kernel version:

Darwin Kernel Version 10.5.0: Fri Nov 5 23:20:39 PDT 2010; root:xnu-1504.9.17~1/RELEASE_I386

System model name: MacBookPro3,1 (Mac-F42388C8)

 

System uptime in nanoseconds: 12197786682993

unloaded kexts:

com.apple.driver.AppleFileSystemDriver 2.0 (addr 0x10f9000, size 0x12288) - last unloaded 146685893784

loaded kexts:

com.paceap.kext.pacesupport.snowleopard 5.7.1

com.caiaq.driver.NIUSBHardwareDriver 2.3.14

com.apple.driver.AppleHWSensor 1.9.3d0 - last loaded 39145590724

com.apple.filesystems.autofs 2.1.0

com.apple.driver.AppleUpstreamUserClient 3.4.5

com.apple.driver.AppleMCCSControl 1.0.17

com.apple.driver.AppleHDA 1.9.9f12

com.apple.GeForce 6.2.4

com.apple.driver.AppleLPC 1.4.12

com.apple.driver.AppleBacklight 170.0.34

com.apple.driver.AudioAUUC 1.13

com.apple.driver.SMCMotionSensor 3.0.0d4

com.apple.kext.AppleSMCLMU 1.5.0d3

com.apple.driver.AirPort.Atheros21 424.14.5

com.apple.driver.AppleIntelMeromProfile 19

com.apple.driver.ACPI_SMC_PlatformPlugin 4.5.0d5

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.driver.AudioIPCDriver 1.1.6

com.apple.driver.AppleUSBTrackpad 200.3.2

com.apple.driver.AppleUSBTCKeyEventDriver 200.3.2

com.apple.driver.AppleUSBTCKeyboard 200.3.2

com.apple.driver.AppleIRController 303.8

com.apple.iokit.SCSITaskUserClient 2.6.5

com.apple.BootCache 31

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1

com.apple.driver.AppleSmartBatteryManager 160.0.0

com.apple.iokit.IOAHCIBlockStorage 1.6.3

com.apple.driver.AppleFWOHCI 4.7.1

com.apple.iokit.AppleYukon2 3.2.1b1

com.apple.driver.AppleUSBHub 4.1.7

com.apple.driver.AppleAHCIPort 2.1.5

com.apple.driver.AppleIntelPIIXATA 2.5.1

com.apple.driver.AppleUSBEHCI 4.1.7

com.apple.driver.AppleUSBUHCI 4.1.5

com.apple.driver.AppleEFINVRAM 1.4.0

com.apple.driver.AppleRTC 1.3.1

com.apple.driver.AppleHPET 1.5

com.apple.driver.AppleACPIButtons 1.3.5

com.apple.driver.AppleSMBIOS 1.6

com.apple.driver.AppleACPIEC 1.3.5

com.apple.driver.AppleAPIC 1.4

com.apple.driver.AppleIntelCPUPowerManagementClient 105.13.0

com.apple.security.sandbox 1

com.apple.security.quarantine 0

com.apple.nke.applicationfirewall 2.1.11

com.apple.driver.AppleIntelCPUPowerManagement 105.13.0

com.apple.iokit.IOBluetoothSerialManager 2.3.8f7

com.apple.iokit.IOSerialFamily 10.0.3

com.apple.driver.DspFuncLib 1.9.9f12

com.apple.nvidia.nv50hal 6.2.4

com.apple.NVDAResman 6.2.4

com.apple.driver.AppleProfileReadCounterAction 17

com.apple.iokit.IONDRVSupport 2.2

com.apple.driver.AppleProfileTimestampAction 10

com.apple.driver.AppleProfileThreadInfoAction 14

com.apple.driver.AppleProfileRegisterStateAction 10

com.apple.driver.AppleProfileKEventAction 10

com.apple.driver.AppleProfileCallstackAction 20

com.apple.iokit.IOFireWireIP 2.0.3

com.apple.driver.AppleHDAController 1.9.9f12

com.apple.iokit.IOHDAFamily 1.9.9f12

com.apple.iokit.IO80211Family 312

com.apple.driver.IOPlatformPluginFamily 4.5.0d5

com.apple.iokit.IOSurface 74.2

com.apple.iokit.IOGraphicsFamily 2.2

com.apple.driver.AppleSMC 3.1.0d3

com.apple.iokit.IOAudioFamily 1.7.9fc4

com.apple.kext.OSvKernDSPLib 1.3

com.apple.iokit.AppleProfileFamily 41

com.apple.driver.CSRUSBBluetoothHCIController 2.3.8f7

com.apple.driver.AppleUSBBluetoothHCIController 2.3.8f7

com.apple.iokit.IOBluetoothFamily 2.3.8f7

com.apple.iokit.IOUSBHIDDriver 4.1.5

com.apple.driver.AppleUSBMergeNub 4.1.5

com.apple.driver.AppleUSBComposite 3.9.0

com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.6.5

com.apple.iokit.IOBDStorageFamily 1.6

com.apple.iokit.IODVDStorageFamily 1.6

com.apple.iokit.IOCDStorageFamily 1.6

com.apple.driver.XsanFilter 402.1

com.apple.iokit.IOATAPIProtocolTransport 2.5.1

com.apple.iokit.IOSCSIArchitectureModelFamily 2.6.5

com.apple.iokit.IOFireWireFamily 4.2.6

com.apple.iokit.IONetworkingFamily 1.9

com.apple.iokit.IOUSBUserClient 4.1.5

com.apple.iokit.IOAHCIFamily 2.0.4

com.apple.iokit.IOATAFamily 2.5.1

com.apple.iokit.IOUSBFamily 4.1.7

com.apple.driver.AppleEFIRuntime 1.4.0

com.apple.iokit.IOHIDFamily 1.6.5

com.apple.iokit.IOSMBusFamily 1.1

com.apple.kext.AppleMatch 1.0.0d1

com.apple.security.TMSafetyNet 6

com.apple.driver.DiskImages 289

com.apple.iokit.IOStorageFamily 1.6.2

com.apple.driver.AppleACPIPlatform 1.3.5

com.apple.iokit.IOPCIFamily 2.6

com.apple.iokit.IOACPIFamily 1.3.0

 

Any one that can help decipher this gets a free pat on the back!

I am running Snow Leopard 10.6.5 as well.

Thanks!

[Jordi Torres]

Kernel Extensions in backtrace (with dependencies):

com.caiaq.driver.NIUSBHardwareDriver(2.3.14)@0x36f44000->0x36f7afff

dependency: com.apple.iokit.IOAudioFamily(1.7.9fc4)@0x1053000

dependency: com.apple.iokit.IOUSBFamily(4.1.7)@0x1284000

 

Looks like the culprit was your NI Audio Kontrol's driver.

 

Check for updates.

 

J.

[Jordi Torres]

Ok, looks like you already have the latest version.

 

Some other audio kontrol 1 owners have also reported kernel panics:

 

http://www.logicprohelp.com/viewtopic.php?p=206963&sid=0ead4355a959e41c8c85628c19469142

 

J.

[Jordi Torres]

One more thing...Do you remember which USB port you used for the Audio Kontrol when you got the kernel panic? You should only use the right-hand USB port on a 15" MBP for USB-Audio interfaces, and other bus-powered devices (HD's). I've personally experienced problems with portable HD's not working properly when connected to the left-hand USB port.

 

J.

[shaneblyth]

Just for others info

 

mainstage is runing on my system and boots in 64bit mode and i have no crash issues live or otherwise

I run fairly simple sets

i use Kontakt with a large white grand piano sample set layered with Omnisphere and sometimes throw the MS organ in there in the layer too.

i have been known to have a trillian split bass as well if the bass player is not available

i use no other plugins and 64bit is fine

[voxosonic]

One more thing...Do you remember which USB port you used for the Audio Kontrol when you got the kernel panic? You should only use the right-hand USB port on a 15" MBP for USB-Audio interfaces, and other bus-powered devices (HD's). I've personally experienced problems with portable HD's not working properly when connected to the left-hand USB port.

 

J.

Thanks jordito! Give yourself a hearty pat on the back!

I was using the right side USB port on my 17" MBP. No other ports were in use.

I will contact NI regarding compatibility with MS.

Still the question for me is, "Is MS reliable enough to perform with?" Whether it is a kernel panic, application crash, or any other failure it is not worth the risk.

[Jordi Torres]

I will contact NI regarding compatibility with MS.

 

A kernel panic caused by a device and/or its driver has nothing to do with the software you're using the device with, in this case Mainstage. It is a problem between the device, the OS, and the software elements that allow them to communicate.

 

J.

[voxosonic]

I will contact NI regarding compatibility with MS.

 

A kernel panic caused by a device and/or its driver has nothing to do with the software you're using the device with, in this case Mainstage. It is a problem between the device, the OS, and the software elements that allow them to communicate.

 

J.

 

Yes. It seems from the other posts in the Logic forum that NI Audio Kontrol has some Mac OS problems. I contact NI to ask them about it.

 

I got the NI device because it has two stereo pairs out and is relatively inexpensive (I am using it for live performance only as I have an Apogee Rosetta in my studio).

Would you have a suggestion for a device that would be compatible with four outputs?

Thanks!

[lohogan]

I'm using an Alesis io26, and it always works just fine. 8 good mic pres with inserts, 8 outputs, 2 headphones, midi, sounds great, runs on Firewire.

The io26 is getting harder to find, but it is really good, compact, rugged, reliable.

There's a similar box (rack mount shape) from presonus.