jrm1 Posted July 12, 2012 Share Posted July 12, 2012 Suddenly I can't add a movie to a Logic song. I click add movie, locate one, and hit return and nothing appears. But strangely, the option to add a movie is now greyed out, which would suggest it is in the song somewhere. But it isn't in the inspector or anywhere on the Arrange page. So I quit and restart the computer. Try opening an old song which contained a movie. The song loads, but Logic says it can't locate the movie it once had. I locate it manually, hit OK or choose and it doesn't appear in the song. I need to work on a projectl in a hurry. Can anyone please help? Logic 9.1.5 Mac OS 10.6.3 Quote Link to comment Share on other sites More sharing options...
ski Posted July 12, 2012 Share Posted July 12, 2012 Are you movie files located on a separate drive from your internal HD? Quote Link to comment Share on other sites More sharing options...
jrm1 Posted July 12, 2012 Author Share Posted July 12, 2012 In the download folder, on this project. Quote Link to comment Share on other sites More sharing options...
jrm1 Posted July 12, 2012 Author Share Posted July 12, 2012 I just tried opening a new song. New track. I looked at the Inspector and at the top, there is just Midi through. I then Open Movie. Choose the movie, which is in the Downloads folder. It doesn't show in the Inspector immediately. I double click on the Midi thru at the top left of the Inspector and then the Movie bit of text in bold appears above it. I click on the black triangle, hoping that would reveal a movie, but nothing. Quote Link to comment Share on other sites More sharing options...
ski Posted July 12, 2012 Share Posted July 12, 2012 Need answers to all of the following: 1. Open the movie in QuickTime and see if it plays. 2. Hit CMD-I in the QT Player and tell me the frame rate and data size. 3. Do you have QuickTime 7 installed on your computer, or just QT 10? Quote Link to comment Share on other sites More sharing options...
ski Posted July 12, 2012 Share Posted July 12, 2012 Also, from the CMD-I display in Quicktime, what codec is the movie encoded with? Quote Link to comment Share on other sites More sharing options...
jrm1 Posted July 12, 2012 Author Share Posted July 12, 2012 1. The movie plays (in Quicktime 10) 2. Frame rate 25, data size just 25Mb 3. I have QT 10, but can't locate another, ie Quicktime 7. I once paid for the pro version and maybe that got trashed in the move from Leopard to Snow Leopard a few weeks ago. 4. 9.1.5 64 bit ( could the 64 bit be a problem?) Quote Link to comment Share on other sites More sharing options...
jrm1 Posted July 12, 2012 Author Share Posted July 12, 2012 I've just done a search on my computer for Quicktime and I have an installer for Quicktimeplayer 7.6.6_SnowLeopard.pkg. Do you think I should run that? I'm on 10.6.3 Snow Leopard, not 10.6.8, because Apogee doesn't support past 10.6.3 for the hardware I have. Quote Link to comment Share on other sites More sharing options...
ski Posted July 12, 2012 Share Posted July 12, 2012 (edited) Ok, thanks. Just need the codec information, that's important. That the movie plays in QT 10 is a good sign. No glitches, everything plays smooth? This is just an aside, and I'm running Snow Leopard too... the QT 7 installer is on the Snow Leopard install disk. You'll want to install that if you're working in 64-bit mode in Logic and working to picture. I'll explain why later. Moving on... Working in 64-bit shouldn't be a problem at all. And you are fine with QT10 too. Edited July 12, 2012 by ski Quote Link to comment Share on other sites More sharing options...
jrm1 Posted July 12, 2012 Author Share Posted July 12, 2012 It's an H264 movie file Quote Link to comment Share on other sites More sharing options...
jrm1 Posted July 12, 2012 Author Share Posted July 12, 2012 Thanks for the help along the way, ski. I've just installed the QT7. I'll restart the Mac, reboot Logic and see what's what. Quote Link to comment Share on other sites More sharing options...
ski Posted July 12, 2012 Share Posted July 12, 2012 OK, thanks. From all the info you've provided (thank you!) it's very hard to say what the problem is. My first thought was that it was a corrupted movie file or an incompatible codec. Second thought was that if your movie is installed on a separate hard drive that the drive's gone bad (that's happened to me) but that's not it either. Suggest the following: 1) reboot your computer 2) open Logic and start with a blank song, the Empty > Explore template. It's important that you start with a clean slate here. 3) open up a different movie, one that you've played before in Logic, and see if that plays. Hopefully it will. 4) if it plays, remove that movie and load up this one, see if it plays Post back with your results. Quote Link to comment Share on other sites More sharing options...
jrm1 Posted July 12, 2012 Author Share Posted July 12, 2012 Same result. Now I'm really worried. Load a movie that I know worked before, nothing loads. Load a song that has a movie and it can't find it. I locate it manually, being extra careful with getting the exact name of the movie file and it still doesn't load. But it doesn't tell me it hasn't loaded!! Quote Link to comment Share on other sites More sharing options...
jrm1 Posted July 12, 2012 Author Share Posted July 12, 2012 That install of QT7 - where is it now? I can't find it in Applications. Just QT player 10.0. Quote Link to comment Share on other sites More sharing options...
ski Posted July 12, 2012 Share Posted July 12, 2012 JRM, Sorry, don't mean to confuse the issue. You don't need QT7 to play picture in Logic, but it can come in very handy when working in 64-bit mode for other reasons (for one, you can't bounce out audio to a movie file in 64-bit Logic). I'll post a link for you later to a workaround which requires QT7. OK, let's put that subject aside for now... That Logic isn't playing an known-to-be-good movie file might be a sign that Logic's preferences are corrupted. I stress "might", not "definite". If you're game, back up your key commands, then trash Logic's prefs. Post back if you need the procedure for trashing the prefs. ALTERNATIVELY... Another way of troubleshooting this kind of whackiness is to create a new User Account with Admin privileges (call it "Test" or something like that). Run Logic from that account and try the test above. If you're able to get both the old and new movies playing from Logic while under the new account then at least you can get up and running for a while. Quote Link to comment Share on other sites More sharing options...
jrm1 Posted July 12, 2012 Author Share Posted July 12, 2012 Just a thought - could Bay 4's hard drive be an interfering party (it has Windows 7 on it via Boot Camp)? Quote Link to comment Share on other sites More sharing options...
jrm1 Posted July 12, 2012 Author Share Posted July 12, 2012 Are the Key Commands part of the Prefs? Could I drag the prefs file to another drive, then delete the prefs file from its original location, then reboot Logic and it reinstates a fresh Prefs file? Quote Link to comment Share on other sites More sharing options...
jrm1 Posted July 12, 2012 Author Share Posted July 12, 2012 Deleting Prefs I thought I knew how to. Library, Preferences... but I can't see a Pref file for Logic. Quote Link to comment Share on other sites More sharing options...
ski Posted July 12, 2012 Share Posted July 12, 2012 Have no idea about Windows 7 and Boot Camp. If you think it's somehow a culprit, unmount it from your system for a while and see if the behavior changes. Do this: 1) back up your key commands. They are not saved as part of the prefs file. Go to the key commands window to back them up (Options Menu, Export). 2) Quit Logic 3) Open the Preference folder located at: HD > Users > Your Home Folder > Library > Preferences Move the file com.apple.logic.pro.plist to the desktop. Do not actually delete it permanently just yet. 4) Re-launch Logic. Try these steps again: a) launch Logic and start with a blank song, the Empty > Explore template. It's important that you start with a clean slate here. b) open up a different movie, one that you've played before in Logic, and see if that plays. Hopefully it will. c) if it plays, remove that movie and load up this one, see if it plays Quote Link to comment Share on other sites More sharing options...
jrm1 Posted July 12, 2012 Author Share Posted July 12, 2012 I just repaired permissions and rebooted the Mac. I did all of what you suggest exactly. Same result. No movies. Now I'll pull out the Windows drive from Bay 4. I can't see how that could interfere, but I'll try it anyway. Quote Link to comment Share on other sites More sharing options...
jrm1 Posted July 12, 2012 Author Share Posted July 12, 2012 I made a new admin account and tried to start Logic but I couldn't access files from my Mac. No entry. I thought as an admin account I could, but maybe I did it wrong. Quote Link to comment Share on other sites More sharing options...
Eriksimon Posted July 12, 2012 Share Posted July 12, 2012 It is always a good idea/you should/must put any Windows formatted drives on Spotlights' Privacy List - they are known to create weird hangs (like audio recording starting only after 10-30 seconds of beachballing...) Just open the Spotlight System Preference panel, click the Privacy tab and drag your windows disc to the list. I must add that I don't think it is related to this issue. You should do it nevertheless. Quote Link to comment Share on other sites More sharing options...
jrm1 Posted July 12, 2012 Author Share Posted July 12, 2012 Removing the drive didn't make any difference. Quote Link to comment Share on other sites More sharing options...
Eriksimon Posted July 12, 2012 Share Posted July 12, 2012 I made a new admin account and tried to start Logic but I couldn't access files from my Mac. No entry. I thought as an admin account I could, but maybe I did it wrong. No, you can't access any files in your other user account, but you should be able to open Logic and, generally, access any file that is not in the other user account Quote Link to comment Share on other sites More sharing options...
jrm1 Posted July 12, 2012 Author Share Posted July 12, 2012 I've now just tried booting with Logic 8 to see if that can play a movie. New song, load movie and I get this: There is a movie reference in this project but the file can not be used by QuickTime. Maybe though this is a red herring and anyway I can't work in version 8... Quote Link to comment Share on other sites More sharing options...
Eriksimon Posted July 12, 2012 Share Posted July 12, 2012 Removing the drive didn't make any difference. No, why would it? It is not involved in this issue. But, as I posted, you should exclude it from Spotlight, or you'll encounter other issues. This is beginning to look like a chat session. Quote Link to comment Share on other sites More sharing options...
jrm1 Posted July 12, 2012 Author Share Posted July 12, 2012 New development: I have another drive with Logic 9.1.7 (not 9.1.5) and I booted that up. It loads a movie. Which is good news in one sense. But My Apogee gear won't work under 10.6.8. I could perhaps reinstall Snow Leopard back to 10.6.3. Should I ? Quote Link to comment Share on other sites More sharing options...
jrm1 Posted July 12, 2012 Author Share Posted July 12, 2012 Also that version of Logic I have running in 32 bit. I'll try going back to Logic on my main original HD and change that to 32bit. See if that is the culprit. Can't think how to change that.... Quote Link to comment Share on other sites More sharing options...
Eriksimon Posted July 12, 2012 Share Posted July 12, 2012 Try it again via the other user account. If your Logic Projects are all stored within your current User folder, copy the projects you want to test to a (newly created) folder anywhere outside your current user account (don't put 'm on the Desktop though). Same goes for your movie files. That way, you can access them from the new account. O, and reïnstalling is always an option, but not if the fault is within your user account - a reinstall will not change anything there. So do the new user check first. Quote Link to comment Share on other sites More sharing options...
jrm1 Posted July 12, 2012 Author Share Posted July 12, 2012 32bit mode wasn't the answer. Right, Test account. So do I drag movie files to Bay 2 drive, boot Logic from the Test account and then new song, load movie? Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.