A technical support community for Apple Logic Pro users.

 
Jonny cast
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Redownloading logic after computer restart

Mon Apr 19, 2021 10:30 am

I was having trouble on how to re download the program from Apple store without have to pay the 200 again. It’s been a couple years since I bought program and due to viruses I had to restart my computer resulting in program getting deleted. Just need to know how to redownload it without re purchasing
 
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Atlas007
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Re: Redownloading logic after computer restart

Mon Apr 19, 2021 4:47 pm

Have you tried to connect to your Apple account
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Eriksimon
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Re: Redownloading logic after computer restart

Mon Apr 19, 2021 10:56 pm

Viruses on a Mac? A restart that deletes a program? This sounds weird.

However, if you log into the App Store with the same ID with which you bought Logic, it should not be a problem.
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gacki
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Re: Redownloading logic after computer restart

Mon Apr 19, 2021 11:32 pm

Eriksimon wrote:
Viruses on a Mac? A restart that deletes a program? This sounds weird.


He probably meant a clean reinstall of the OS.
 
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David Nahmani
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Re: Redownloading logic after computer restart

Tue Apr 20, 2021 12:32 am

Yes as long as you log in the Apple Store with your Apple ID you can download and install Logic Pro as many times as you want without having to pay again.
David Nahmani
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Jonny cast
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Re: Redownloading logic after computer restart

Tue Apr 20, 2021 12:27 pm

Didn’t work. Had to repurchase it at the end of the day. Does anyone have a customer support number?
 
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David Nahmani
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Re: Redownloading logic after computer restart

Tue Apr 20, 2021 12:34 pm

Jonny cast wrote:
Didn’t work. Had to repurchase it at the end of the day. Does anyone have a customer support number?

The way the Apple Store works is, if you log in with your Apple ID, it will list any purchase you've already made with that specific Apple ID and let you download them as many times as you wish. As long as you log in with the same Apple ID. So my best guess is, you probably logged in with a different Apple ID?

As for customer support, head on to the official apple.com website and hunt for customer support there?
David Nahmani
• My Logic Pro X 10.5 book (Apple Pro Training Series)
Contact me for Private Lessons
Logic Pro X 10.6.1
MacBook Air 1.3 GHz i5 — MacOS X 11.0.1 — 4 GB RAM
iMac 3.2 GHz Quad Core i5 — MacOS X 10.15.4 — 8 GB RAM