funkfly Posted December 28, 2020 Share Posted December 28, 2020 Hi - This one is a bit complicated to explain, but I'll try. I have Arturia's V Collection and also the Keylab 61 Essential. It's very intuitive and a lot of fun to control the Arturia plugs with the Keylab Essential, and especially the meta-plugin, the Analog Lab. Everything was working perfect for me with Analog Lab 4, but recently, after Arturia released the new version of the V Collection, with Analog Lab V (5) included, I started experiencing problems. Before explaining things further, it should be noted that when launching Analog Lab V as a standalone, or either as an AU or a VST inside Ableton Live, everything still works fine. In Logic however, some of the knobs stopped controlling the corresponding knobs on screen. I contacted Arturia's support, and they kindly guided me through resetting the definitions on the Kelyab and on the plugins. At the end of the process, i.e following Arturia's suggestions, I still get one knob not working properly. I tried disconnecting the interface on Logic's environment, and connecting it to a midi monitor, to see what happens. The weird thing is that the "rogue" knob still acts weird (affecting another unrelated knob on the software) while all the other knobs and faders stopped working, as exoected when disconnecting the midi interface on the software level. I've made a screen capture of this behaviour to try and demonstrate what I'm talking about. Here: https://www.dropbox.com/s/c6m2rz0yetsy1p6/Arturia%20Lab%20V%20in%20Logic.m4v?dl=0 Does anyone have a clue what's going on? Quote Link to comment Share on other sites More sharing options...
funkfly Posted December 29, 2020 Author Share Posted December 29, 2020 Ok - problem solved - I had to delete the Control Surface Preferences here: ~/Library/Preferences/com.apple.logic.pro.cs everything is working fine now. Quote Link to comment Share on other sites More sharing options...
bebenavole Posted March 7, 2022 Share Posted March 7, 2022 Hi,sorry to resurrect an old subject but I have the same /similar issue with my Keylab Essential 49 keyboard. Could you guide me thru the process of how you fixed this? I also have contacted Arturia CSupport. Still waiting my post from the Arturia forum "Installed everything. Opened Keylab IV or V and whichever instrument I use the 1st encoders (slider and rotary from the left) do not control/work the parameters they should be assigned to. The rest of them work fine. Also the mod wheel is not working. When you do it with a mouse in KL yes but physically from the keyboard no. When I use Logic's midi learn function ....it works but it's visually kinda glitchy. Butin KL mode I am not supposed to use Logixc X midi learn. Earlier today,when I just installed it - I was browsing thru KL:IV-V and it was working. Standalone everything works fine. I tried reseting the Mackie control in the Logic X Control setup and now the faders in DAW mode do not work. What should I do? " Quote Link to comment Share on other sites More sharing options...
bebenavole Posted March 7, 2022 Share Posted March 7, 2022 I also just checked the Library/Preferences and there is no such file as com.apple.logic.pro.cs Quote Link to comment Share on other sites More sharing options...
bebenavole Posted March 7, 2022 Share Posted March 7, 2022 my control setup Quote Link to comment Share on other sites More sharing options...
bebenavole Posted March 8, 2022 Share Posted March 8, 2022 Someone? Anyone? thank you Quote Link to comment Share on other sites More sharing options...
des99 Posted March 8, 2022 Share Posted March 8, 2022 I also just checked the Library/Preferences and there is no such file as com.apple.logic.pro.cs It sounds like you're looking in /Library/Preferences/, which is the wrong place. You want ~/Library/Preferences/ (that's the preferences folder in your home Library, not the root Library). The full path is /Users/*YOU*/Library/Preferences/ for the Logic preference files (substituting your account name for *YOU*), if you want to delete them. Quote Link to comment Share on other sites More sharing options...
bebenavole Posted March 8, 2022 Share Posted March 8, 2022 what is the explanation behind this process? Why does that file need to be deleted? Thank you for the answer best Quote Link to comment Share on other sites More sharing options...
des99 Posted March 8, 2022 Share Posted March 8, 2022 If you have customised those preferences, or broken them or stopped them from working, resetting them will get back to a known empty clean slate for you to (re)install your hardware. I have no specific knowledge on that controller, or how Arturia have implemented plugin control, I was merely responding to you trying to find the preference file and looking in the wrong place and saying there isn't one. Quote Link to comment Share on other sites More sharing options...
bebenavole Posted March 8, 2022 Share Posted March 8, 2022 ok. So the only thing Ive done is setup the mackie control for the arturia. In Logic. As shown in the attach. If and when I delete this file is it possible that it will hurt Logic's performance in any way? I have never done this before. Thank you Quote Link to comment Share on other sites More sharing options...
funkfly Posted March 8, 2022 Author Share Posted March 8, 2022 You should be alright, no need to worry. Just in case, you can backup the file you are deleting (drag it to the desktop, and change its name by adding "backup" or something). The only thing you might lose are some custom definitions you have made in Logic's behavior, and deleting this will reset it to it's factory settings. Quote Link to comment Share on other sites More sharing options...
bebenavole Posted March 8, 2022 Share Posted March 8, 2022 funny enough I have no Library folder under Users/me only in Users/Shared but then there is no logic file When I do a spotlight search no such file exists on my laptop Quote Link to comment Share on other sites More sharing options...
des99 Posted March 8, 2022 Share Posted March 8, 2022 Yes you do - it is there, but the user Library folder is hidden by default. In the finder, do Go -> Go to folder... and type in ~/Library/Preferences Note: Spotlight searches do not search system locations by default, unless you explicitly tell it to. Trust me, that folder, and those preferences are there. Quote Link to comment Share on other sites More sharing options...
bebenavole Posted March 8, 2022 Share Posted March 8, 2022 Found it! Great! Thank you! So once deleted and by programming new assignments in Logic this file will be recreated by Logic ....eventually? Or is it not necessary with arturia? I am intrigued thank you best Quote Link to comment Share on other sites More sharing options...
des99 Posted March 8, 2022 Share Posted March 8, 2022 Yes, Logic will recreate that file. Quote Link to comment Share on other sites More sharing options...
bebenavole Posted March 10, 2022 Share Posted March 10, 2022 (edited) So I got the answer from Arturia Here's what they propose "On the other hand, regarding your controller: I- The following steps will explain how to delete the Logic Pro X user preferences, in order to potentially fix the issue your are actually facing: 1- Quit Logic Pro X if it is running. 2- In the Finder, choose "Go to Folder" from the Go menu. 3- Type ~/Library/Preferences in the field and click Go. 4- Remove the following files from the Preferences folder: com.apple.logic.pro.cs com.apple.logic10.LSSharedFileList com.apple.logic10.plist - Note that if you've programmed any custom key commands, this will reset them to the defaults. You might want to export your custom key commands before performing this step. Learn how to Browse, import, and save key commands. 5- If you upgraded from an earlier version of Logic Pro, also remove the "com.apple.logic.pro" file. 6- Then restart the computer." Hope it helps Edited March 10, 2022 by bebenavole Quote Link to comment Share on other sites More sharing options...
bebenavole Posted March 10, 2022 Share Posted March 10, 2022 this is what I found in my Preferences folder It's all I have as far as Logic goes Quote Link to comment Share on other sites More sharing options...
des99 Posted March 10, 2022 Share Posted March 10, 2022 The procedure you’ve quoted from Arturia is exactly the same as has already been suggested here above. And yes, those are the Logic preference files. I’m not sure what you are asking. Are you worried about deleting them or something? Quote Link to comment Share on other sites More sharing options...
bebenavole Posted March 10, 2022 Share Posted March 10, 2022 Nah. Just wanted to put it here for future searches. I also only have 3 Logic related files of which one is different then what they have mentioned. ...logic10plistQ0Y7saC (safe to delete or no?) I also do not have a file named com.apple.logic.pro My version is 10.5.1, so maybe that's why Best a, Quote Link to comment Share on other sites More sharing options...
des99 Posted March 10, 2022 Share Posted March 10, 2022 The two files above mentioned are the only ones that matter. Quote Link to comment Share on other sites More sharing options...
bebenavole Posted March 10, 2022 Share Posted March 10, 2022 UPDATE! The plot thickens So I remove the two files from the folder. Restart the machine and open Logic. Logic offers to download new sound and samples. Ok. Weird!??! Now the Analog lab is working. Well Pigments still has no mod wheel connection But in the DAW mode I have no control over the mixer faders and pans whatsoever Interesting Quote Link to comment Share on other sites More sharing options...
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