Rosie Posted October 2, 2023 Share Posted October 2, 2023 Hello, I'm struggling to download the essential sounds library. I have just purchased the newest version of Logic but it won't let me download the new sounds. the KB don't even move from zero. I've tried with a different internet connection and have 173GB of storage left on my computer. Is there something that I am doing wrong? Thank you. Quote Link to comment Share on other sites More sharing options...
Maestro777 Posted October 2, 2023 Share Posted October 2, 2023 18 minutes ago, Rosie said: Hello, I'm struggling to download the essential sounds library. I have just purchased the newest version of Logic but it won't let me download the new sounds. the KB don't even move from zero. I've tried with a different internet connection and have 173GB of storage left on my computer. Is there something that I am doing wrong? Thank you. More on what you mean when you say it won’t let you download new sounds? Is it greyed out? Does it appear to start but never progresses? Screenshot maybe? Quote Link to comment Share on other sites More sharing options...
Rosie Posted October 2, 2023 Author Share Posted October 2, 2023 Hello, thanks for your reply. Here is a screen shot. It just continues to stay on zero kb and then after a few minutes says unable to download... Quote Link to comment Share on other sites More sharing options...
Maestro777 Posted October 2, 2023 Share Posted October 2, 2023 Thanks! Assuming you are on a wireless network, could you please try turning the wi-fi on your computer off and then back on? Just toggle the on/off switch and see if the download doesn’t pick up? If that doesn’t seem to work. Open the Sound Library. Logic Pro -> Sound Library -> Open Sound Library Manager From there you should be able to see what sounds you already have and which ones aren’t installed. Try selecting a sound set other than the Essential Sound Library from there that isn’t installed and see if when you select it and click install if the download speed is the same or better. Quote Link to comment Share on other sites More sharing options...
Rosie Posted October 2, 2023 Author Share Posted October 2, 2023 I've tried those options also. I tried downloading individually in the sound manager. Also, uninstalled logic and reinstalled it again. Not sure what I could try next. Quote Link to comment Share on other sites More sharing options...
Maestro777 Posted October 2, 2023 Share Posted October 2, 2023 Please go here and run the speed test and post back what it says your Download and Upload speeds report. Quote Link to comment Share on other sites More sharing options...
Rosie Posted October 2, 2023 Author Share Posted October 2, 2023 This is the one I'm using now and also went to use someone else's internet to try that out, the same thing happened Could it be that my computer needs more storage? Should I remove things off the computer and try Quote Link to comment Share on other sites More sharing options...
Maestro777 Posted October 2, 2023 Share Posted October 2, 2023 (edited) You have more than enough storage area so that’s not a problem. But if you’d like, you could relocate the download to a different drive via the Sound Library Manager if you wanted to. But your download speed is a bit lower than average. It’s not a hard set rule but generally being closer to 100 Mbps would be considered better for reasonably fast downloads of large content. The Essential Sounds Library is considerably large and would take considerable time to download even with a good 100 Mbps connection. From the screenshot it appears there may be a problem trying to connect to the download server as well which doesn’t help. Here’s a few things you could try: Restart your computer if you haven’t already and see if that helps. A restart will reset your internet connection and sometimes that will help. The time of day can affect the download speed b/c more folks attempting to download at a particular time can decrease the bandwidth on the servers and that can result sometimes in what you’re seeing. It’s happened to me as well. So try downloading at different times of the day. Rest assured you will be able to acquire the sounds once your system can actually connect to the server. You will likely have to try at different times though. Edited October 2, 2023 by Maestro777 Quote Link to comment Share on other sites More sharing options...
Rosie Posted October 2, 2023 Author Share Posted October 2, 2023 Thanks for your help. I've tried for a week now.. i'm doing what you suggested and putting the sounds in an external hard drive. See if that works. Quote Link to comment Share on other sites More sharing options...
Rosie Posted October 2, 2023 Author Share Posted October 2, 2023 still the same problem after moving the sounds... might have to find somewhere with a really fast internet 1 Quote Link to comment Share on other sites More sharing options...
Maestro777 Posted October 2, 2023 Share Posted October 2, 2023 Ok, keep us updated on the progress. And when you said you’ve tried for a week, has it always been around the same time of day or have you tried different times? Sometimes the later hours of the evening seem to work for me. Meaning closer to midnight b/c that’s the time that most folks aren’t going to be attempting to download. And yes, a faster connection speed would definitely be great. Quote Link to comment Share on other sites More sharing options...
Rosie Posted October 2, 2023 Author Share Posted October 2, 2023 yes having been trying at different times. It's strange because with the earlier version of Logic i didn't have this problem when i needed to download the instruments. Only with the update. Strange. I'll let you know Quote Link to comment Share on other sites More sharing options...
David Nahmani Posted October 2, 2023 Share Posted October 2, 2023 17 minutes ago, Rosie said: yes having been trying at different times. It's strange because with the earlier version of Logic i didn't have this problem when i needed to download the instruments. Only with the update. Strange. I'll let you know I can appreciate how frustrating that must be. At first sight it looks to me that you have enough storage space available and that your connection should be fast enough to download the essential content. Have you tried to contact Apple tech support, and ask them for help? Quote Link to comment Share on other sites More sharing options...
Rosie Posted October 2, 2023 Author Share Posted October 2, 2023 Hello David, I haven't contacted them yet. I'll do that now, fingers crossed 1 Quote Link to comment Share on other sites More sharing options...
David Nahmani Posted October 2, 2023 Share Posted October 2, 2023 Best of luck. Let us know what they say! 🤞 1 Quote Link to comment Share on other sites More sharing options...
rAC Posted October 2, 2023 Share Posted October 2, 2023 @Rosie I’ll add that it took me the best part of a week to download the complete Sound Library for Logic - I ended up doing in small chunks like @Maestro777 has suggested to you. 1 Quote Link to comment Share on other sites More sharing options...
Rosie Posted October 2, 2023 Author Share Posted October 2, 2023 Thanks @rAC will keep going with it! Quote Link to comment Share on other sites More sharing options...
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