keyboard that has one key B#3 that will not play.

[Mnelson7045]

I have a keyboard that has one key B#3 that will not play. In the area that shows midi data, it tells me no IN no out. I have multiple control surfaces but the keyboard is not one of them. It plays fine but for the one note. I wish I could find the command for that note but I cannot find it.

Thanks for your time.

 

[des99]

This happens a lot - you've most likely accidentally MIDI learned that note to a Logic command, so that note no longer reaches the sequencer.

You can either find that assignment in your Controller Assignments window, or you can trash your preferences (which will reset any assignments).

As a short-term workaround, selecting Logic -> Control Surfaces -> Bypass All Control Surfaces should also restore the note, as it's no longer intercepted by your accidental assignment.

[polanoid]

...and just in case that does *not* solve your issue, install Snoize's free MIDI Monitor app to check if it's a hardware issue and your keyboard's B#3 key is dead.

[Mnelson7045]

If I bypass all control surfaces , I will lose my Mackie controllers. How do you see the keys in the assignment window? I do not see the keyboard in question.

[wonshu]

Open the Controller Assignments window and press that note. Then the selection should jump to whatever is assigned to that note...

[Mnelson7045]

I will try that tomorrow. I thought I did do that, but I could be wrong. Does the controller have to be on the left side highlighted for it to see the note or will it just go to the assigned one.?

[wonshu]

Wrong window. Not Controller Setup.

Controller Assignments.

Edited November 1, 2023 by wonshu

[Mnelson7045]

Thanks,  I will try tomorrow

[des99]

1 hour ago, Mnelson7045 said:

If I bypass all control surfaces , I will lose my Mackie controllers.

It's a troubleshooting step, to verify that is the problem. The solutions I also posted - remove the assignment, or trash your prefs if you can't find the assignment to remove.

[Mnelson7045]

I Have tried the control assignments, does not find the command. I tried the bypass all controller surfaces, still no good. I believe I have a bad key on the keyboard. 

[David Nahmani]

8 minutes ago, Mnelson7045 said:

I believe I have a bad key on the keyboard. 

This is an easy test: download the free https://www.snoize.com/midimonitor/ utility and see what your Mac is receiving from your keyboard. No need to even have Logic running at all when doing the test. 

This should put your mind at ease. The problem is either with your keyboard, or with Logic, and this simple test will answer that. 

[polanoid]

51 minutes ago, David Nahmani said:

This is an easy test: download the free https://www.snoize.com/midimonitor/ utility and see what your Mac is receiving from your keyboard. No need to even have Logic running at all when doing the test.

...as @polanoid suggested in this very thread already yesterday 😉 

[David Nahmani]

11 hours ago, polanoid said:

...as @polanoid suggested in this very thread already yesterday 😉 

Wow! So... you read my mind!? 🤣

[polanoid]

13 minutes ago, David Nahmani said:

Wow! So... you read my mind!? 🤣

actually I read your future mind!

[Mnelson7045]

It was a bad key, I took it apart and cleaned the electronics and now all is well, thanks for all your help.

 

 

[des99]

Just now, Mnelson7045 said:

It was a bad key

Ha, first time I can recall this has happened for this particular problem! Glad you could fix it though, and thanks for letting us know what the issue was. 👍

[polanoid]

10 hours ago, Mnelson7045 said:

It was a bad key

Ha! Told ya! 😉 

[David Nahmani]

10 hours ago, Mnelson7045 said:

It was a bad key, I took it apart and cleaned the electronics and now all is well, thanks for all your help.

Alright good to hear! And thanks for reporting back. 🙂