rafaelminari Posted July 3, 2020 Share Posted July 3, 2020 Bad news: the audio glitches and clipping came back ;( The sound that was playing stops and It starts a very high sound frequency during 15s, then all sounds stop and nothing plays. Sometimes I have to restart my MOTU to work again. Anybody can help? Thinking in downgrade to previous OS X. Should this work? I'm using OS X Mojave (10.14.6) and the most recent driver on the MOTU website (v1.6.83634 | Jan. 2, 2020). Thank you! Quote Link to comment Share on other sites More sharing options...
rafaelminari Posted July 3, 2020 Share Posted July 3, 2020 Bad news: the audio glitches and clipping came back ;( The sound that was playing stops and It starts a very high sound frequency during 15s, then all sounds stop and nothing plays. Sometimes I have to restart my MOTU to work again. Anybody can help? Thinking in downgrade to previous OS X. Should this work? I'm using OS X Mojave (10.14.6) and the most recent driver on the MOTU website (v1.6.83634 | Jan. 2, 2020). Thank you! Quote Link to comment Share on other sites More sharing options...
triplets Posted July 3, 2020 Share Posted July 3, 2020 Thinking in downgrade to previous OS X. Should this work? Have you ever done this? It's quite more involved. Quote Link to comment Share on other sites More sharing options...
triplets Posted July 3, 2020 Share Posted July 3, 2020 Thinking in downgrade to previous OS X. Should this work? Have you ever done this? It's quite more involved. Quote Link to comment Share on other sites More sharing options...
rafaelminari Posted July 3, 2020 Share Posted July 3, 2020 Yes, I already did it, but I'm not sure if this could work with this problem in specific. Could this be a software or hardware problem? or maybe both? haha Before installing OS X Mojave I was using El Capitan and I remember to have the same problem, but I also was using the MOTU with a USB cable and power supply not the firewire cable. Quote Link to comment Share on other sites More sharing options...
rafaelminari Posted July 3, 2020 Share Posted July 3, 2020 Yes, I already did it, but I'm not sure if this could work with this problem in specific. Could this be a software or hardware problem? or maybe both? haha Before installing OS X Mojave I was using El Capitan and I remember to have the same problem, but I also was using the MOTU with a USB cable and power supply not the firewire cable. Quote Link to comment Share on other sites More sharing options...
triplets Posted July 4, 2020 Share Posted July 4, 2020 I don't think downgrading will fix the issue. Could be a cable thing. What thunderbolt - fw adapter are you using? Quote Link to comment Share on other sites More sharing options...
rafaelminari Posted July 6, 2020 Share Posted July 6, 2020 I'm using the Apple Thunderbolt to FireWire Adapter (https://www.apple.com/shop/product/MD464LL/A/apple-thunderbolt-to-firewire-adapter). Quote Link to comment Share on other sites More sharing options...
triplets Posted July 6, 2020 Share Posted July 6, 2020 What other things do you have connected to the laptop? Quote Link to comment Share on other sites More sharing options...
rafaelminari Posted July 10, 2020 Share Posted July 10, 2020 I'm using a hub usb tp link uh700 with a external HD connected and a midi controller too. Quote Link to comment Share on other sites More sharing options...
triplets Posted July 10, 2020 Share Posted July 10, 2020 I'm using a hub usb tp link uh700 with a external HD connected and a midi controller too. What about not using that hub, and disconnecting it? For testing purposes obviously. Quote Link to comment Share on other sites More sharing options...
rafaelminari Posted July 29, 2020 Share Posted July 29, 2020 I tried to remove and not use the usb hub, but the problem persistis. It happened there was 10min ago and the sound made a glicth and a very high frequency sound that just stopped when I removed the the firewire cable and turned off the MOTU interface. Quote Link to comment Share on other sites More sharing options...
triplets Posted July 29, 2020 Share Posted July 29, 2020 Hard to say what it is. You have to isolate components to troubleshoot. Try going USB with no hub and no FW and nothing else connected. Quote Link to comment Share on other sites More sharing options...
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